Backwaiter

P.F. Chang's is a well-known American casual dining restaurant chain that specializes in serving fresh Asian cuisine with a modern twist. Known for its high-quality food, engaging atmosphere, and commitment to exceptional customer service, P.F. Chang's has established itself as a leader in the restaurant industry for those who enjoy flavorful and creative dishes. The restaurant chain combines traditional Asian recipes with innovative culinary techniques to offer guests a unique dining experience. P.F. Chang's prides itself on its dedicated team members who work collaboratively to deliver outstanding service in a dynamic and fast-paced environment. With locations across the United States and internationally, P.F. Chang's provides numerous opportunities for growth and development within its organization.

The company is currently hiring for the position of Backwaiter, available on both a full-time and part-time hourly basis. The pay range starts at $10.98 per hour plus tips, based on experience. The Backwaiter role is an essential part of the restaurant operations team, responsible for supporting the flow of service by promptly delivering food to guests, assisting with maintaining a clean and organized dining area, and ensuring all guest requests are met with courtesy and professionalism. This position requires strong multitasking skills, excellent communication, and the ability to work effectively in a team-oriented setting. Training is provided, and no prior experience is required, making it a great entry-level opportunity for individuals passionate about hospitality and customer service.

As a Backwaiter at P.F. Chang's, employees will engage directly with guests, monitoring the expo line for incoming orders, running trays of food to tables, and answering guest inquiries. They help maintain cleanliness by clearing and sanitizing tables, seats, and floors in accordance with the restaurant's high standards. Additional responsibilities include restocking service stations, operating equipment such as coffee and iced tea machines, and managing point-of-sale systems when necessary. Backwaiters may also assist with greeting and seating customers, answering phone calls, packaging takeout orders, and supporting beverage preparation and responsible alcohol service as needed.

P.F. Chang's offers a positive work environment with flexible scheduling to accommodate various lifestyles, paid on-the-job training, and clear pathways for advancement within the company. Employees enjoy discounts on meals and exclusive team member offers. The restaurant also closes for major holidays such as Thanksgiving and Christmas at most locations, demonstrating a commitment to work-life balance. Qualifying team members have access to additional benefits including a 401(k) retirement plan, medical, dental, and vision insurance options, and paid sick leave in eligible jurisdictions. The company's culture emphasizes celebrating life, family, and food, creating a meaningful and rewarding workplace for employees who value purposeful work and team collaboration.