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Job Overview
Benefits
Professional work environment
team collaboration
skill development opportunities
supportive management
Regular staff meetings
Job Description
The organization seeking to hire a Backup Receptionist is a professional establishment dedicated to maintaining efficient and courteous front-desk operations. This role supports the smooth functioning of administrative services by providing reliable coverage during scheduled or emergency absences of the regular receptionist staff. The Backup Receptionist acts as the first point of contact in the office, greeting visitors, guests, vendors, and answering incoming calls with a high level of professionalism. The company values clear communication, security, and team collaboration, reflecting a work environment where every team member plays an essential role in upholding the organization’s standards and ensuring a welcoming... Show More
Job Requirements
- Prior customer/client service experience
- Bilingual preferred
- General office skills (typing, filing, answering phones, etc.)
- Strong organizational and problem-solving skills
- Ability to multitask and prioritize actions or tasks
- Ability to function collaboratively within a team environment
- Computer proficiency – Microsoft Office Suite and other office productivity tools
Job Qualifications
- Prior customer/client service experience
- Bilingual preferred
- General office skills (typing, filing, answering phones, etc.)
- Strong organizational and problem-solving skills
- Ability to multitask and prioritize actions or tasks
- Ability to function collaboratively within a team environment
- Computer proficiency – Microsoft Office Suite and other office productivity tools
Job Duties
- Answer incoming calls and relay to appropriate staff or department
- Greet/welcome visitors, guests and vendors and direct appropriately
- Issue access badges and obtain vehicle keys when appropriate
- Monitor security cameras and enforce access control and safety procedures
- Meter all outgoing mail for CAC staff only
- Log package deliveries and notify recipient (acquire signature when package is retrieved)
- Receive in-kind gifts and donations accepted at the front desk and promptly notify appropriate staff
- Track number of access badges daily
- Secure reception office at the end of evening shift
- Attend administrative services staff meetings
- Maintain reception area and all common areas in a clean and tidy manner
- Maintain professional demeanor
- demonstrate integrity and adhere to confidentiality policies
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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