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Job Overview
Employment Type
Part-time
Hourly
Benefits
Adoption assistance
Job Description
Live Nation Entertainment is a premier global leader in live entertainment, comprising renowned market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As the foremost name in event ticketing, Ticketmaster sells over 500 million tickets annually, serving more than 12,000 clients globally. Meanwhile, Live Nation Concerts orchestrates over 40,000 shows and organizes 100+ festivals each year, promoting nearly 4,000 artists across more than 40 countries. This triad of businesses empowers Live Nation Media & Sponsorship to develop strategic music marketing programs that connect over 1,000 brands to a vast audience of 98 million fans attending... Show More
Job Requirements
- Bachelor’s degree preferred in Hospitality, Communications, Marketing, Business, Human Resources, or comparable field
- Minimum one year of backstage, production, or hospitality experience
- Two to three years of work experience in a comparable role
- One to two years of leadership experience
- Proficient computer skills including Microsoft Office, Canva, and Adobe
- Ability to maintain composure in high-pressure environments
- Strong organizational and multitasking abilities
- Physical ability to walk, climb stairs, and lift 30 lbs
- Commitment to providing outstanding hospitality
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Willingness to take direction and constructive feedback
Job Qualifications
- Able to maintain composure around high-profile artists and guests
- Extreme attention to detail
- Strong organizational, time management, and multitasking skills
- Passion for providing genuine hospitality
- Proficient in Microsoft Office Suite, Canva, and Adobe
- Positive outlook with strong communication skills
- Demonstrated problem-solving ability with creative solutions
- Able to work independently and collaboratively in a team
- Receptive to detailed direction and corrective feedback
- Minimum one year of backstage, production or hospitality experience
- Two to three years of work experience in a similar role
- One to two years of leadership experience
- Natural interest in helping others and service-oriented
- Physically active with ability to climb stairs and carry equipment
- Able to lift 30 lbs using proper techniques
- Bachelor’s degree preferred in Hospitality, Communications, Marketing, Business, or Human Resources
- Public speaking or meeting facilitation skills is a plus
Job Duties
- Maintain back-of-house hospitality expectations and backstage division-wide goals
- Maintain inventory of hospitality supplies and organize storage
- Plan seasonal schedules with activities such as food trucks and obtain necessary approvals
- Create and maintain a welcoming backstage atmosphere
- Ensure all backstage areas are clean, properly set, and warm
- Coordinate with Production and Catering to meet artists' rider requirements and exceed expectations
- Act as the main hospitality contact for touring crews on show days
- Oversee and assist Production Assistants in setting up and maintaining hospitality areas
- Perform laundry duties and liaise with porters to maintain dressing rooms
- Participate in venue sustainability programs including waste sorting and recycling
- Complete post-event service recaps and analyze service reports to improve backstage experience
- Maintain knowledge of local services and excursions to assist touring personnel
- Collaborate with Artist Services and Venue GM to enhance artist and crew satisfaction
- Conduct pre and post-show walkthroughs to prepare backstage areas
- Create memorable hospitality moments such as birthday celebrations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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