Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $25.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
comprehensive health coverage
Vision Insurance
Dental Insurance
401(k) match
Paid Time Off
eight paid holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement
Job Description
Macy's is an iconic American department store with a storied history of more than 160 years. It has become a beloved brand synonymous with innovation and tradition. From the excitement of the Macy's 4th of July Fireworks to the beloved Thanksgiving Day Parade, Macy's has woven itself into the fabric of American culture, creating memorable moments for customers and employees alike. As a retail giant, Macy's offers a multitude of opportunities in various areas including customer service, merchandising, operations, and event design. This is a vibrant, inclusive environment where employees are encouraged to grow and develop their skills while contributing... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of direct retail experience preferred
- flexible availability including days, evenings, weekends, and holidays
- regular dependable attendance and punctuality
- ability to lift at least 50lbs and stand for two consecutive hours
- ability to stoop, kneel, crouch, climb ladders
- proficiency with point of sale technology and handheld equipment
- strong communication skills with customers and colleagues
- adaptability to changing priorities and customer needs
Job Qualifications
- High school diploma or equivalent
- 1-2 years of direct retail experience preferred
- proficient in effective communication with customers and colleagues
- self-starter adaptable to changing customer expectations
- resourceful and able to manage changing priorities and deadlines
Job Duties
- Fulfill customer orders based on Captain assignment
- merchandising and processing new products
- supervise the selling floor to deliver exceptional customer service
- lead colleagues in executing and completing assigned tasks
- role model and provide fast feedback for outstanding customer experiences
- ensure high-level customer service through problem-solving and customer-focused resolutions
- promote Macy's mobile app to enhance in-store experience
- coordinate with People Leaders to plan and monitor store activities
- provide continuous feedback to People Leaders to improve customer experience and processes
- perform store opening and closing procedures including alarm and register settlement
- lead and participate in adherence to merchandise standards
- educate colleagues on point of sale technology and tools
- foster an environment of acceptance and respect among colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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