Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Job Description
Toca Madera is a distinguished Mexican-inspired steakhouse renowned for delivering an immersive dining experience that engages all the senses. Established with a commitment to bold flavors, premium ingredients, and handcrafted cocktails, Toca Madera creates unforgettable nights characterized by a high-energy atmosphere and vibrant social scenes. The restaurant’s menu features elevated interpretations of Mexican classics, crafted through sustainable and organic sourcing, which enhances every dish's taste and quality. With multiple locations across Scottsdale, Houston, Las Vegas, and Miami soon to open, Toca Madera is rapidly expanding its footprint while maintaining its dedication to indulgent, sensory-driven dining experiences.
The Back Server position at Toca Madera plays a crucial role in supporting the front-of-house team to deliver seamless and elevated dining experiences. This role involves working closely with assigned servers or sections to assist guests and ensure that all service elements are executed smoothly, efficiently, and professionally. Responsibilities include maintaining table readiness by resetting silverware, plates, linens, and service items between courses, delivering beverages promptly, and supporting effective communication between guests, servers, and kitchen staff. The Back Server anticipates guest needs by reviewing service information and maintaining a clean, polished appearance at all times to contribute to a memorable dining atmosphere.
This role demands a dependable and service-oriented individual who thrives in fast-paced environments and possesses strong multitasking skills. Candidates should demonstrate the ability to work collaboratively as part of a team, ensuring continuous guest satisfaction through proactive assistance and coordination with the serving staff. The position also requires physical stamina, including the ability to stand for extended periods and lift moderate weights, underscoring the active nature of the job.
Toca Madera offers a dynamic work environment where every team member contributes to creating vibrant and unforgettable dining experiences. This is an excellent opportunity for individuals seeking to develop their hospitality careers within an esteemed dining establishment known for quality, innovation, and sustainability. Working hours typically include nights, weekends, and holidays, reflecting the restaurant’s commitment to serving guests during peak dining times. As an Equal Opportunity Employer, Toca Madera embraces diversity and inclusion, encouraging all qualified applicants to apply. The company is also committed to providing reasonable accommodations for applicants needing assistance during the application or interview process.
The Back Server position at Toca Madera plays a crucial role in supporting the front-of-house team to deliver seamless and elevated dining experiences. This role involves working closely with assigned servers or sections to assist guests and ensure that all service elements are executed smoothly, efficiently, and professionally. Responsibilities include maintaining table readiness by resetting silverware, plates, linens, and service items between courses, delivering beverages promptly, and supporting effective communication between guests, servers, and kitchen staff. The Back Server anticipates guest needs by reviewing service information and maintaining a clean, polished appearance at all times to contribute to a memorable dining atmosphere.
This role demands a dependable and service-oriented individual who thrives in fast-paced environments and possesses strong multitasking skills. Candidates should demonstrate the ability to work collaboratively as part of a team, ensuring continuous guest satisfaction through proactive assistance and coordination with the serving staff. The position also requires physical stamina, including the ability to stand for extended periods and lift moderate weights, underscoring the active nature of the job.
Toca Madera offers a dynamic work environment where every team member contributes to creating vibrant and unforgettable dining experiences. This is an excellent opportunity for individuals seeking to develop their hospitality careers within an esteemed dining establishment known for quality, innovation, and sustainability. Working hours typically include nights, weekends, and holidays, reflecting the restaurant’s commitment to serving guests during peak dining times. As an Equal Opportunity Employer, Toca Madera embraces diversity and inclusion, encouraging all qualified applicants to apply. The company is also committed to providing reasonable accommodations for applicants needing assistance during the application or interview process.
Job Requirements
- Previous experience in fine dining or full-service restaurant environment preferred
- Availability to work nights, weekends, and holidays
- Ability to stand for the duration of assigned shifts and lift up to 35 pounds
- Strong multitasking skills with a dependable and service focused work ethic
- Ability to anticipate guest and operational needs in a fast-paced environment
Job Qualifications
- Strong multitasking skills with a dependable and service focused work ethic
- Ability to anticipate guest and operational needs in a fast-paced environment
- Availability to work nights, weekends, and holidays
- Ability to stand for the duration of assigned shifts and lift up to 35 pounds
- Previous experience in fine dining or full-service restaurant environment preferred
Job Duties
- Support servers with guest greetings and providing a warm, welcoming experience
- Execute beverage service, including pouring, refilling, and maintaining appropriate water levels
- Prepare tables for each course by resetting silverware, plates, linens, and service items, ensuring a clean and polished appearance
- Maintain table cleanliness by promptly removing unused dishes, glassware, and debris, ensuring a tidy appearance throughout service
- Deliver beverages from the service bar to guests
- Review printed tickets or service information to anticipate upcoming courses and needs
- Communicate clearly and effectively between guests, servers, and kitchen staff to ensure smooth service and a positive dining experience
- Stock, organize, and maintain side stations to support service flow and readiness for the team
- Assist with suggesting food and beverage options and relay guest requests to the server
- Stay present within the assigned section, ensuring continuous service and coordinating with the server to cover all guest needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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