Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

N/A

Job Description

Toca Madera is an upscale restaurant that masterfully reimagines traditional Mexican cuisine through a modern lens. Renowned for its innovative approach to pairing locally-sourced ingredients with bold, vibrant flavors, Toca Madera offers guests an exceptional dining experience that celebrates Mexican culinary heritage while embracing contemporary trends. The restaurant's menu is carefully crafted to cater to a diverse array of diners, ensuring there is something delightful for every palate. Beyond its remarkable food offerings, Toca Madera is distinguished by its signature farm-to-glass cocktails, which utilize only the freshest seasonal ingredients, combining freshness with creativity. Its dynamic bar program features an impressive selection of the finest tequilas and mezcals, complemented by a rotating assortment of wines sourced from across the globe, creating a sophisticated beverage experience to match the culinary artistry. The establishment is as much about ambiance as it is about cuisine, thoughtfully curating every element from its visually stunning interior design to mood-setting seductive music, delivering a fully immersive sensory journey. Its award-winning menu and exceptional customer service elevate Toca Madera to a place where modern sensibilities meet timeless traditions, making every visit memorable.

The Back Server position at Toca Madera holds a crucial role in contributing to the restaurant's mission of providing outstanding guest experiences. Working closely with their assigned Server, the Back Server acts as the primary support to ensure all guest needs are met promptly and efficiently. This role demands attentiveness and proactive service skills to maintain seamless dining operations. Responsibilities include assisting with greeting guests, managing water service, preparing tables for courses by setting silverware, plates, and linens, running food when necessary, and maintaining cleanliness and organization in the dining area. Additionally, the Back Server constantly monitors tables to clear used flatware and glasses, handle guest communication by relaying information between guests, servers, and kitchen staff, and ensure the overall comfort and satisfaction of guests through timely service. The position also involves suggesting cocktails and menu items to guests, supporting the Server by anticipating guest needs, and maintaining presence in the assigned section at all times to provide consistent service. This role is integral in upholding Toca Madera’s standard of excellence and delivering a premium dining experience. Employment is offered on an hourly wage basis, with compensation set at minimum wage, and the position requires availability during nights, weekends, and holidays. This opportunity is ideal for individuals passionate about fine dining and high-quality service excellence within a vibrant restaurant environment.

Job Requirements

  • Minimum wage compensation
  • Available nights, weekends and holidays
  • Ability to stand for the duration of shifts
  • Ability to lift up to 35lbs
  • Experience in fine dining or similar full-service establishment preferred
  • Strong multitasking abilities
  • Ability to anticipate guest needs
  • A clean and professional appearance

Job Qualifications

  • A clean and professional appearance
  • Strong multitasking abilities and a diligent work ethic
  • Ability to forecast and anticipate the needs of our guests and the restaurant
  • Experience in fine dining or similar full-service establishment preferred
  • Available nights, weekends and holidays
  • Ability to stand for the duration of shifts and lift up to 35lbs

Job Duties

  • Assist server with greeting tables when applicable
  • Execute water service - pouring, refilling, maintaining water levels
  • Ensure table is prepared for the upcoming course - silverware, plates, linen, etc.
  • Running food when necessary
  • Ensure table is free of foreign objects, trash, unused plates and glassware
  • Deliver beverages from the service bar to guests in their sections
  • Request printed ticket from server for each table to anticipate what items are coming
  • Assist guests and communicate effectively from guest to server to kitchen staff
  • Clear and reset tables in timely manner immediately after guests depart
  • Spot check tables, floors, booths and chairs of entire section for trash and gum
  • Clean up of any spills in sections and stock and maintain side stations
  • Suggest cocktails and food items to guests and relay orders to the server
  • Shadow the server – either the Back Server or Server must remain in section at all times

Job Criteria

Experience

Entry Level (1-2 years)


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