Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Schedule

Job Description

Trump International Beach Resort is a luxury hotel located in Sunny Isles Beach, Florida, known for its elegant accommodations, exemplary service, and sophisticated atmosphere. As part of the hospitality industry, Trump International Beach Resort offers guests a high-end experience with its beautifully appointed rooms, world-class amenities, and exceptional dining options. The resort prides itself on providing personalized and attentive service, ensuring every guest feels valued and well cared for during their stay. With a focus on quality and guest satisfaction, the resort maintains a standard of excellence through its professional team and upscale environment.

This Full-Time Host/Hostess posi... Show More

Job Requirements

  • High school diploma or GED
  • Minimum 1 year experience or training in guest services preferred but not mandatory
  • Strong communication skills
  • Professional appearance and demeanor
  • Ability to remain calm and courteous under pressure
  • Team collaboration skills
  • Flexibility to work according to priority and hotel needs
  • Creative and resourceful mindset
  • Warm and positive interpersonal skills
  • Organizational and multitasking abilities
  • Problem-solving and good judgment skills
  • Computer literacy

Job Qualifications

  • High school diploma or general education degree (GED)
  • Strong communication skills with good command of English
  • Fluency in a foreign language (Spanish, Russian) is a plus
  • Professional image in appearance and manner
  • Ability to work well under pressure calmly and courteously
  • Team player with ability to collaborate across departments
  • Creative, resourceful, and committed to continuous improvement
  • Warm and caring personality promoting positive guest and coworker relationships
  • Organized with strong prioritization and delegation skills
  • Clear thinker with problem-solving and good judgment
  • Computer literate

Job Duties

  • Courteously greet and escort guests to tables
  • Assist with seating arrangements
  • Maintain cleanliness and readiness of restaurant
  • Take and manage reservations
  • Monitor guest needs and resolve issues
  • Assist servers with clearing tables
  • Complete restaurant requisition orders and submit to storeroom
  • Maintain knowledge of menu items and hotel services
  • Ensure compliance with state liquor regulations
  • Operate POS system accurately
  • Prepare station charts and assign staff stations
  • Inspect restaurant environment and correct deficiencies
  • Update menus and wine lists
  • Validate parking tickets and coordinate valet
  • Handle guest complaints using L.A.S.T. procedure
  • Answer telephone and manage reservations courteously
  • Maintain positive guest relations
  • Assist with buffet and room service setup
  • Assist with cashiering procedures as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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