Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Maternity Benefits
Associate purchase and discount programs
Job Description
AutoNation is one of the largest automotive retailers in the United States, renowned for delivering innovative products, exceptional services, and comprehensive solutions tailored to meet the diverse needs of customers nationwide. With a robust network of dealerships, AutoNation offers a wide array of new and pre-owned vehicles, customer financing options, parts, and expert maintenance and repair services. The company is deeply committed to corporate social responsibility through its DRV PNK mission, which has raised over $40 million for cancer research and treatment by partnering with cancer charities nationwide. AutoNation fosters a diverse, equitable, and inclusive workplace environment where all associates and customers feel valued and respected. The company encourages candidates from all backgrounds to join their team, emphasizing a culture centered around innovation, teamwork, and meaningful impact in the automotive industry.
The role of the Receptionist at AutoNation is integral to maintaining smooth communication and first impressions within the company. This position is designed for organized and professional individuals skilled in managing high-volume incoming calls, providing outstanding customer service, and supporting administrative and clerical duties. As the first point of contact for customers and callers, the receptionist plays a crucial role in efficiently directing inquiries to the appropriate departments and ensuring that messages and information flow accurately throughout the organization. The position requires proficiency in operating a multi-line telephone switchboard, excellent verbal and written communication skills, and the ability to handle multiple tasks in a friendly, courteous, and efficient manner. Additional responsibilities include assisting with filing, preparing sales and service gas tickets for the accounting department, backing up the Sales Department Cashier when necessary, supporting the General Manager with clerical tasks, and participating in company meetings and training sessions.
Employees in this role will benefit from a competitive compensation package including 401k matching, comprehensive insurance plans covering health, dental, and vision, maternity benefits, and special associate purchase and discount programs for new and pre-owned vehicles, services, parts, accessories, and AutoGear. Furthermore, the company provides access to exclusive offers through YouDecide, a portal connecting associates to deals from top providers and retailers. AutoNation emphasizes maintaining a healthy work-life balance and strives to create an environment where employees can thrive both professionally and personally. This full-time receptionist opportunity offers a chance to join a dynamic team committed to excellence and innovation in the automotive retail sector, while making a positive impact through community-focused initiatives.
The role of the Receptionist at AutoNation is integral to maintaining smooth communication and first impressions within the company. This position is designed for organized and professional individuals skilled in managing high-volume incoming calls, providing outstanding customer service, and supporting administrative and clerical duties. As the first point of contact for customers and callers, the receptionist plays a crucial role in efficiently directing inquiries to the appropriate departments and ensuring that messages and information flow accurately throughout the organization. The position requires proficiency in operating a multi-line telephone switchboard, excellent verbal and written communication skills, and the ability to handle multiple tasks in a friendly, courteous, and efficient manner. Additional responsibilities include assisting with filing, preparing sales and service gas tickets for the accounting department, backing up the Sales Department Cashier when necessary, supporting the General Manager with clerical tasks, and participating in company meetings and training sessions.
Employees in this role will benefit from a competitive compensation package including 401k matching, comprehensive insurance plans covering health, dental, and vision, maternity benefits, and special associate purchase and discount programs for new and pre-owned vehicles, services, parts, accessories, and AutoGear. Furthermore, the company provides access to exclusive offers through YouDecide, a portal connecting associates to deals from top providers and retailers. AutoNation emphasizes maintaining a healthy work-life balance and strives to create an environment where employees can thrive both professionally and personally. This full-time receptionist opportunity offers a chance to join a dynamic team committed to excellence and innovation in the automotive retail sector, while making a positive impact through community-focused initiatives.
Job Requirements
- High School diploma or equivalent
- possess excellent written and verbal communication skills
- ability to operate a multi-line switchboard
- ability to read and comprehend instructions and information
- ability to work well with the public
Job Qualifications
- High School diploma or equivalent
- possess excellent written and verbal communication skills
- ability to operate a multi-line switchboard
- ability to read and comprehend instructions and information
- ability to work well with the public
Job Duties
- Meet and greet customers in a professional manner
- operate switchboard telephone system
- communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
- take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
- provide basic information to callers who have general inquiries
- assist with filing duties and other administrative tasks as needed
- prepare sales and service gas tickets for the Accounting Department
- serve as a backup to the Sales Department Cashier
- assist the General Manager with various clerical duties as needed
- attend meetings and trainings as scheduled
- perform other duties as assigned
- be friendly, professional, courteous and efficient when working with all customers and employees
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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