Automotive Valet

Arlington, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Comprehensive benefits plan including 401k

Employee discounts on vehicle purchases, parts and service repairs

Opportunities to join our community service initiatives

Internal Career Advancement Opportunities

Job Description

DARCARS Kia is a well-established automotive dealership known for delivering exceptional customer service and providing a broad range of new and pre-owned vehicles to its clients. As part of the DARCARS Automotive Group, the dealership prides itself on maintaining a strong reputation within the automotive industry through its commitment to excellence, integrity, and community involvement. This company fosters a culture where employee development, customer satisfaction, and community service are at the forefront of its business operations. The dealership offers competitive compensation and a comprehensive benefits plan designed to support the well-being and career growth of its employees.\n\nThe Automotive Valet position at DARCARS Kia plays an essential role in maintaining excellent customer experiences and operational efficiency. This role requires handling lane management duties and performing various important tasks and errands that contribute to the dealership’s daily workflow. Automotive Valets are pivotal in welcoming customers with professionalism and a positive attitude, assisting in the smooth vehicle movement throughout the dealership, and ensuring the service areas remain clean and safe. Employees in this role will enjoy being part of a team-oriented environment where their contribution directly impacts customer satisfaction and dealership success. This full-time position demands physical stamina, excellent communication skills, and a valid driver's license, underscoring the importance of safety and customer-oriented service. Opportunities for career advancement within the company are available as employees demonstrate dedication and performance. Overall, the Automotive Valet at DARCARS Kia is a frontline associate who embodies the company’s values and enhances the overall customer experience through attentive and efficient service.

Job Requirements

Valid driver’s license and acceptable, safe driving record
ability to bend, twist, and stand for long periods of time in various weather conditions
ability to lift a minimum of 30 lbs
willingness to work outdoors as needed
reliability and punctuality
ability to follow instructions and complete assigned tasks accurately
customer-focused attitude
ability to maintain cleanliness and safety standards

Job Qualifications

High School diploma or equivalent (GED)
strong communication skills with both customers and employees
demonstrated commitment to customer service
ability to speak, read and comprehend instructions, short correspondence, and policy documents
ability to converse comfortably with customers
previous detailing experience is a plus
ability to operate manual vehicles is a plus

Job Duties

Conducts business in a professional and ethical manner
greets every customer with a smile
directs customers to their desired destinations when parking or retrieving their vehicles
assists with service write-up and tagging of customer vehicles
assists with efficient vehicle flow within dealership as service tickets are generated
assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
provides shuttle service to customers when requested
reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
maintains cleanliness of service area, keeping floor clean and dry as necessary
responsible for garbage removal
cleans driveway and walkways, removing debris, ice, and snow as necessary
complies with DARCARS policies and procedures
assist in dealer exchanges
other duties as assigned