Automotive Service Porter - Flow Acura of Wilmington - Part Time

Flow Acura of Wilmington is a respected part of Flow Automotive Companies, a leading automotive group that operates 54 automotive franchises across 10 cities in North Carolina and Virginia, representing 26 manufacturers. Flow Automotive Companies is recognized for its commitment to operational excellence and outstanding customer service. With over 2,200 employees, the company fosters a culture of innovation and professional growth, attracting high-achieving individuals who are passionate about the automotive industry and dedicated to providing extraordinary personal service. Flow Acura of Wilmington specifically upholds these values through its dealership operations, offering a wide range of new and pre-owned Acura vehicles along with high-quality service and maintenance support.\n\nThis position is for a part-time, tech-savvy Service Concierge/Porter, essential in delivering an exceptional customer experience. The role primarily focuses on the careful and timely pick-up and delivery of customer vehicles, managing vehicle parking for various dealership departments, and maintaining the dealership environment at a high standard of cleanliness and organization, encompassing inventory lots and service drives. An additional critical aspect of the role is to greet customers warmly and professionally, ensuring their visits start on a positive note and assisting service advisors as needed to support smooth service department operations. The ability to drive manual transmission vehicles is preferred, enhancing the versatility and functionality of the role within the dealership operations.\n\nFlow Acura emphasizes technological proficiency and encourages team members to embrace new technologies and innovative processes regularly to keep pace with the dynamic automotive landscape. The work environment promotes continuous improvement and requires individuals who are adaptable and eager to learn. Compensation for this role will be aligned with the candidate's skills and experience, reflecting the company's commitment to equitable pay practices. Candidates will be required to pass a drug test and a background check before employment, supporting Flow Automotive Companies' dedication to safety and integrity. This role is open to individuals aged 21 and older with a valid driver's license and a clean driving record, ensuring responsible handling of customer vehicles and maintaining high safety standards. Flow Automotive Companies is proud to be an equal opportunity employer, embracing diversity and inclusion by providing equal employment opportunities to all qualified candidates regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other legally protected characteristics. Joining Flow Acura of Wilmington means becoming part of a respected automotive group that values excellence, innovation, and superior customer service, making it an ideal workplace for individuals who thrive in a fast-paced, customer-focused environment.