Automotive Service Porter

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Employee assistance program

Job Description

This company is a reputable automotive service provider dedicated to delivering top-notch customer service and vehicle care. Known for its commitment to excellence and customer satisfaction, the company operates in the automotive service industry, often catering to a diverse clientele by providing seamless vehicle maintenance and repair experiences. It emphasizes a professional yet friendly environment where employees are encouraged to uphold the company’s Vision, Mission, and Values in every customer interaction. The establishment offers employment opportunities that foster growth, safety, and teamwork, creating a positive work culture. The role advertised is an essential position within the service department, focusing on enhancing the overall customer experience by efficiently handling vehicle movements and maintaining cleanliness and safety in the service area. This role is typically full-time and offers competitive compensation in line with industry standards, although specific salary details are dependent on experience and location. The successful candidate will perform a variety of operational duties aimed at supporting service advisors and technicians, ensuring work flow remains smooth and customers receive excellent service from the moment they drop off their vehicle until pick up. This position requires a dependable and customer-focused individual capable of multitasking and working in a fast-paced environment with attention to detail. The responsibilities are designed to assist not only in logistics, such as parking and vehicle retrieval but also in maintaining service area cleanliness and supporting ancillary operational tasks like cashiering and basic vehicle checks. This role provides invaluable experience in the automotive service industry and serves as an excellent opportunity for someone looking to start or build a career in automotive services. Overall, it is a role that demands professionalism, reliability, and an earnest commitment to the company’s core values, ensuring every customer interaction is positive and contributes to the company’s reputation for quality service.

Job Requirements

Must be at least 18 years of age or older
Legally eligible to work in the United States
Valid driver's license
Successfully pass drug screen
background and motor vehicle records check

Job Qualifications

Must be at least 18 years of age or older
Legally eligible to work in the United States
Valid driver's license
Ability to demonstrate reliability and good customer service skills
Basic knowledge of vehicle maintenance is a plus
Ability to follow company policies and procedures
Strong communication skills

Job Duties

Park and retrieve customers
vehicles at drop off and pick up
Run completed vehicles through car wash when possible
Sweep service drive floors and clean windows in service area
Back up to shuttle driver when needed
Test batteries and take tire tread depth measurements on customer vehicles entering
the service drive
Assist with cashiering duties for customer repair orders when needed
Demonstrate behaviors consistent with the company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers