Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
employee wellness program
Job Description
Olathe Dodge Chrysler Jeep Ram is a reputable automotive dealership located in Olathe, specializing in the sale and service of Dodge, Chrysler, Jeep, and Ram vehicles. Known for delivering exceptional customer service and quality automotive care, Olathe Dodge Chrysler Jeep Ram operates a high volume Service department that emphasizes efficiency and customer satisfaction. The dealership has built a strong reputation in the community for its commitment to excellence, offering a wide range of vehicles alongside professional automotive servicing and maintenance. As a part of this trusted establishment, employees can expect a dynamic work environment that focuses on teamwork, skill development, and customer-oriented operations.
The role of the Automotive Service Porter is crucial within the service department. This position serves as the first point of contact for service customers and ensures the smooth operation of the service lane and parking lot. As a Service Porter, the employee will be responsible for greeting customers warmly, assisting in the care and preparation of vehicles, and managing the logistics within the service area. This job requires attention to detail, responsibility, and the ability to perform physical tasks such as vehicle movement and cleaning. The Service Porter will play an essential role in maintaining the organization and flow of the service department by efficiently moving vehicles, inspecting for damages, and supporting the service advisors and technicians. The position is ideal for individuals who enjoy working in a fast-paced automotive environment and want to build a career in automotive service. Those in this role will gain valuable experience in customer service, automotive maintenance processes, and dealership operations while contributing directly to customer satisfaction and service department efficiency.
The role of the Automotive Service Porter is crucial within the service department. This position serves as the first point of contact for service customers and ensures the smooth operation of the service lane and parking lot. As a Service Porter, the employee will be responsible for greeting customers warmly, assisting in the care and preparation of vehicles, and managing the logistics within the service area. This job requires attention to detail, responsibility, and the ability to perform physical tasks such as vehicle movement and cleaning. The Service Porter will play an essential role in maintaining the organization and flow of the service department by efficiently moving vehicles, inspecting for damages, and supporting the service advisors and technicians. The position is ideal for individuals who enjoy working in a fast-paced automotive environment and want to build a career in automotive service. Those in this role will gain valuable experience in customer service, automotive maintenance processes, and dealership operations while contributing directly to customer satisfaction and service department efficiency.
Job Requirements
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Ability to operate vehicles safely
- Ability to perform physical tasks including lifting and standing for extended periods
- Good communication skills
- Ability to follow instructions
- Reliable and punctual
- Background check clearance
Job Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to operate vehicles safely
- Basic knowledge of automotive maintenance is a plus
- Good organizational skills
- Ability to work in a fast-paced environment
- Customer service experience preferred
Job Duties
- Greet and welcome service customers in a friendly and courteous manner
- Identify and direct Service Advisor to their customer
- Vacuum vehicle, install disposable seat covers, floor mats, and I.D. tags in all the vehicles taken in for service
- Drive vehicles from the service lane to their proper places in the service parking lot
- Deliver the keys and repair order hard copies to the appropriate Service Advisor's workstation immediately after parking a vehicle in the service parking lot
- Maintain the parking lot in a neat and organized manner
- Retrieve customer vehicle from the parking lot when their bill is paid or as directed by the Cashier
- Inspect each vehicle for damage prior to parking for service and when retrieving after service for lot damage that may have been done during the vehicle's stay in the Service Department
- Report any damage to Advisor and or management immediately
- Wash vehicles
- Shuttle customers as needed
- Run any necessary errand required by the service department
- Other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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