Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,360.00 - $45,760.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid training
Job Description
Titus-Will Ford in Tacoma is a respected, family-owned and operated automotive dealership that has been serving its community with dedication and integrity since 1938. With over eight decades of experience in the automotive industry, Titus-Will has built a solid reputation for exceptional customer service, a commitment to quality, and a welcoming team atmosphere where employees often build lifelong careers. This dealership prioritizes employee growth and satisfaction, fostering a positive work environment where individuals are encouraged to develop new skills and progress within the company.
At Titus-Will Ford, the focus extends beyond just selling vehicles and providing service; the dealership emphas... Show More
At Titus-Will Ford, the focus extends beyond just selling vehicles and providing service; the dealership emphas... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or call center preferred
- Ability to communicate clearly and effectively
- Strong organizational skills
- Valid driver's license
- Clean driving record
- Ability to work flexible hours including Saturdays
Job Qualifications
- Automotive BDC, call center, or customer service experience preferred but not required
- Excellent verbal and written communication skills
- Punctual, reliable, and eager to improve
- Clean driving record and valid driver's license
Job Duties
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment
- Actively listen to customers, answering their questions, and directing them appropriately as they request
- Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
- Advise maintenance recommendations
- Confirm scheduled and missed appointments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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