Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,360.00 - $45,760.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Vision
Medical
Dental
Paid Time Off
Retirement
Job Description
Titus-Will Ford in Tacoma is a trusted, family-owned and operated automotive dealership that has been proudly serving its community since 1938. With a rich history that spans over eight decades, Titus-Will has built a reputation for delivering quality vehicles and exceptional customer service, fostering long-term relationships with its customers and employees alike. As a cornerstone in the Tacoma community, the dealership emphasizes a culture of respect, integrity, and commitment, making it an ideal place for individuals seeking a rewarding career in the automotive industry. Many employees at Titus-Will have made it their lifelong career, highlighting the supportive and growth-oriented environment... Show More
Job Requirements
- High school diploma or equivalent
- Automotive BDC, call center, or customer service experience preferred but not required
- Excellent verbal and written communication skills
- Punctual, reliable, and eager to improve
- Clean driving record and valid driver's license
Job Qualifications
- Automotive BDC, call center, or customer service experience preferred but not required
- excellent verbal and written communication skills
- punctual, reliable, and eager to improve
- clean driving record and valid driver's license
Job Duties
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment
- actively listen to customers, answering their questions, and directing them appropriately as they request
- respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
- advise maintenance recommendations
- confirm scheduled and missed appointments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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