Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.75
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical
prescription
Dental
Vision
short term disability
long term disability
Life insurance
Ancillary benefits
Identity Theft Protection
Pet insurance
All major holidays off
Birthday off
advanced leadership training programs
associate discount
internal recognition programs
401(k) with Company Match
Paid ASE testing and certifications
Job Description
Blain's Farm & Fleet is a family-owned retail company recognized for its dedication to providing a positive and engaging work environment. Having earned the distinction of a Forbes Best Employer for seven consecutive years, the company prides itself on fostering opportunities where team members can thrive and advance their careers while maintaining a healthy work-life balance. The company specializes in offering a diverse range of products including trusted name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, and DeWalt, catering to the needs of customers who value quality and service.
As a Service Advisor at Blain's Farm & Fleet, you will play a crucial role in delivering exceptional automotive services and customer support. This role is designed for individuals who are passionate about automotive care and customer satisfaction. The Service Advisor position involves managing automotive service orders efficiently while ensuring customers fully understand the work services and related costs. Individuals in this role will receive comprehensive training aimed at achieving Level I certification, which equips associates with the skills necessary to excel in technical service and customer communication. The role also includes performing tasks such as installing batteries, balancing and repairing tires, and conducting oil changes under established procedures.
This full-time position comes with competitive compensation that includes a base pay up to $17.75 per hour and a weekend premium of $2.50 per hour on Saturdays and Sundays. Beyond salary, Blain's Farm & Fleet offers an extensive benefits package effective from the 91st day of full-time employment. Benefits include medical, prescription, dental, vision coverage, short and long-term disability, life insurance, and ancillary benefits such as identity theft protection and pet insurance. The company supports career advancement through advanced leadership training programs and offers financial benefits like a 401(k) plan with company match. Employees also enjoy important time off including all major holidays and their birthday, as well as an associate discount on high-quality products and paid ASE testing and certifications, supporting both personal and professional growth.
Blain's Farm & Fleet emphasizes the importance of an inclusive and diverse workplace, holding a proud commitment to equal employment opportunities for all individuals regardless of race, gender, age, disability, or any other legally protected status. The company values communication, teamwork, and dedication to providing customers with reliable service. Service Advisors are expected to comply with safety policies and loss prevention measures while executing their duties efficiently and with integrity. This position is ideal for those who have a background or interest in auto repair and retail services and who seek a rewarding career in a respected and supportive company environment.
As a Service Advisor at Blain's Farm & Fleet, you will play a crucial role in delivering exceptional automotive services and customer support. This role is designed for individuals who are passionate about automotive care and customer satisfaction. The Service Advisor position involves managing automotive service orders efficiently while ensuring customers fully understand the work services and related costs. Individuals in this role will receive comprehensive training aimed at achieving Level I certification, which equips associates with the skills necessary to excel in technical service and customer communication. The role also includes performing tasks such as installing batteries, balancing and repairing tires, and conducting oil changes under established procedures.
This full-time position comes with competitive compensation that includes a base pay up to $17.75 per hour and a weekend premium of $2.50 per hour on Saturdays and Sundays. Beyond salary, Blain's Farm & Fleet offers an extensive benefits package effective from the 91st day of full-time employment. Benefits include medical, prescription, dental, vision coverage, short and long-term disability, life insurance, and ancillary benefits such as identity theft protection and pet insurance. The company supports career advancement through advanced leadership training programs and offers financial benefits like a 401(k) plan with company match. Employees also enjoy important time off including all major holidays and their birthday, as well as an associate discount on high-quality products and paid ASE testing and certifications, supporting both personal and professional growth.
Blain's Farm & Fleet emphasizes the importance of an inclusive and diverse workplace, holding a proud commitment to equal employment opportunities for all individuals regardless of race, gender, age, disability, or any other legally protected status. The company values communication, teamwork, and dedication to providing customers with reliable service. Service Advisors are expected to comply with safety policies and loss prevention measures while executing their duties efficiently and with integrity. This position is ideal for those who have a background or interest in auto repair and retail services and who seek a rewarding career in a respected and supportive company environment.
Job Requirements
- Must be 18 years of age or older
- Ability to read and speak English
- Ability to effectively communicate with customers and coworkers
- Ability to pass pre-employment drug screening and background checks
- Prior auto repair experience preferred
- Prior retail experience preferred
Job Qualifications
- Must have great communication skills
- Ability to pass pre-employment drug screening and background checks
- Ability to read and speak English
- Ability to effectively communicate with customers and coworkers
- Must be 18 years of age or older
- Prior auto repair experience is preferred
- Prior retail experience preferred
Job Duties
- Assist customers with their purchases in a customer service and sales focused environment
- Utilize computers to determine product inventory levels and product arrival dates
- Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department
- Explain work orders and invoices to customers
- Perform retail cashier duties by obtaining and processing customer payments
- Install batteries, balance wheels, repair and install tires when required
- Perform oil changes using LOF procedures when required
- Demonstrate awareness and compliance with loss prevention and safety policies and procedures
- Ability to interpret vehicle inspection results and make appropriate service recommendations to customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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