
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid training
Competitive compensation package
Paid Time Off
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
AD&D insurance
Life insurance
Year-end bonus program
Employee discounts on vehicle purchase, parts, service and more
Job Description
Ken Garff Automotive Group is a reputable and innovative automotive dealership group committed to redefining the customer experience and industry standards. Known for their progressive approach and dedication to growth, the group prides itself on creating an engaging and supportive work environment where employees are motivated to excel. Ken Garff Automotive Group operates a number of dealerships nationwide, with a reputation for high-quality service delivery that fosters lasting customer relationships. Their core values emphasize respect, intelligence, greatness, honesty, and teamwork, which are reflected across all aspects of their business. This commitment has made them one of the most esteemed automotive groups, ensuring a workplace culture that values integrity and continuous improvement.
Big Star Hyundai, a proud member of the Ken Garff Automotive Group, is currently seeking a Sales Receptionist who is highly motivated and customer-focused to join their team. This role is critical in providing exceptional front-line customer service and ensuring efficient communication between customers and dealership personnel. As a Sales Receptionist, you will serve as the initial point of contact for incoming customers and phone inquiries, enhancing the overall customer experience through professional engagement, timely responses, and empathetic service.
The Sales Receptionist role at Big Star Hyundai offers ample opportunity for career growth supported by paid training and a collaborative culture that values teamwork and mutual respect. Employees in this position enjoy competitive compensation packages along with comprehensive benefits including medical, dental, vision, disability, and life insurance options. Additional perks such as paid time off, 401k with company matching, employee discounts on vehicle purchases, parts, and service, and a year-end bonus program further add to the rewarding nature of this opportunity.
In this role, you will answer phones promptly, handle message-taking, and warmly greet walk-in customers, providing friendly and professional service. Attention to detail, especially in maintaining logs such as license plate records, is crucial. You will also have the chance to contribute to the dealership's smooth operation by supporting various tasks as assigned and maintaining a polished and professional appearance at all times.
Candidates for this role should possess excellent interpersonal skills, a strong capability in customer service, and proficiency with computers and inventory control software. While automotive dealership experience is strongly desirable, prior receptionist experience coupled with a high school diploma or equivalent is an essential foundation. Flexibility in scheduling to meet business demands and a valid in-state driver’s license with a good driving record per company standards are also required.
This position at Big Star Hyundai with Ken Garff Automotive Group represents an exciting chance for individuals eager to pursue a dynamic career in the automotive retail industry with a company that values employee development and customer satisfaction.
Big Star Hyundai, a proud member of the Ken Garff Automotive Group, is currently seeking a Sales Receptionist who is highly motivated and customer-focused to join their team. This role is critical in providing exceptional front-line customer service and ensuring efficient communication between customers and dealership personnel. As a Sales Receptionist, you will serve as the initial point of contact for incoming customers and phone inquiries, enhancing the overall customer experience through professional engagement, timely responses, and empathetic service.
The Sales Receptionist role at Big Star Hyundai offers ample opportunity for career growth supported by paid training and a collaborative culture that values teamwork and mutual respect. Employees in this position enjoy competitive compensation packages along with comprehensive benefits including medical, dental, vision, disability, and life insurance options. Additional perks such as paid time off, 401k with company matching, employee discounts on vehicle purchases, parts, and service, and a year-end bonus program further add to the rewarding nature of this opportunity.
In this role, you will answer phones promptly, handle message-taking, and warmly greet walk-in customers, providing friendly and professional service. Attention to detail, especially in maintaining logs such as license plate records, is crucial. You will also have the chance to contribute to the dealership's smooth operation by supporting various tasks as assigned and maintaining a polished and professional appearance at all times.
Candidates for this role should possess excellent interpersonal skills, a strong capability in customer service, and proficiency with computers and inventory control software. While automotive dealership experience is strongly desirable, prior receptionist experience coupled with a high school diploma or equivalent is an essential foundation. Flexibility in scheduling to meet business demands and a valid in-state driver’s license with a good driving record per company standards are also required.
This position at Big Star Hyundai with Ken Garff Automotive Group represents an exciting chance for individuals eager to pursue a dynamic career in the automotive retail industry with a company that values employee development and customer satisfaction.
Job Requirements
- Must be 18 years or older and authorized to work in the U.S
- Previous receptionist experience, automotive dealership experience strongly preferred
- High school diploma or equivalent
- Excellent interpersonal and customer service skills
- Strong computer skills including usage of inventory control software, internet, and Microsoft Office Suite
- Valid in-state driver’s license and good driving record
- Flexibility in schedule to accommodate business needs
Job Qualifications
- High school diploma or equivalent
- Previous receptionist experience
- Strong computer skills including usage of inventory control software, internet, and Microsoft Office Suite
- Excellent interpersonal and customer service skills
- Valid in-state driver’s license with a good driving record
Job Duties
- Answer phones in a professional manner within three rings and transfer customers promptly
- Takes messages from customers when desired person is unavailable or at customer request
- Greet and accommodate walk-in customers promptly with timely, friendly, and professional service
- Provide excellent customer service by listening to customer inquiries and requests, identifying needs, and resolving concerns
- Maintain a professional appearance at all times
- Call customers when license plates arrive and keep a license plate log to ensure accuracy
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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