Automotive Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
401K with company match
Paid Time Off
room for growth
flexible scheduling
Free Saturday lunch

Job Description

Mark Auto Group is a family-owned automotive dealership group that has been serving the valley community for over 30 years. Known for its commitment to quality customer service and creating a positive work environment, Mark Auto Group has established a trusted reputation among both customers and employees alike. As a prominent player in the automotive retail industry, the group offers a wide range of vehicles and automotive services designed to meet the needs of diverse customers. The company's dedication to employee development and customer satisfaction remains a cornerstone of its business philosophy. Mark Auto Group takes pride in fostering an... Show More

Job Requirements

  • Must have high school diploma or equivalent
  • prior experience in customer service or receptionist role preferred
  • ability to handle multiple tasks simultaneously
  • friendly and professional demeanor
  • strong attention to detail
  • must pass background check and drug screening

Job Qualifications

  • Demonstrate effective communication both verbal and written
  • strong prioritization and organizational skills
  • ability to effectively respond to and resolve customer needs and problems
  • demonstrate a willingness to take extra measures whenever necessary to provide excellent customer service and support
  • basic knowledge in Microsoft Office Word and Microsoft Office Excel

Job Duties

  • Operate telephone switchboard and demonstrate telephone etiquette
  • greet customers promptly and determine the nature of their visit
  • direct customers to the appropriate department
  • maintain lounge area and copy area by keeping these areas stocked and organized
  • assign and keep record of dealer plates and loaner vehicles
  • take down payments from customers per their financing profile

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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