Automotive Porter/Concierge - Flow Audi of Winston Salem

Flow Audi of Winston Salem is a part of Flow Automotive Companies, a leading organization committed to innovation and excellence in the automotive industry. Flow Automotive Companies operates 54 automotive franchises representing 26 manufacturers across 10 cities in North Carolina and Virginia, employing over 2,200 dedicated professionals. The company is known for its strong focus on operational excellence and extraordinary personal service, aiming to provide a progressive and technologically advanced environment for both employees and customers. Flow Audi of Winston Salem, in particular, is dedicated to offering premium automotive services and customer experiences, aligning with the overall mission of Flow Automotive to lead the transportation industry with cutting-edge approaches.

The Service Concierge/Porter role at Flow Audi of Winston Salem is a full-time position that serves as a crucial link between customers and the service department. This role requires a tech-savvy individual who can efficiently handle various responsibilities including the pick-up and delivery of vehicles, parking cars for different dealership departments, and maintaining the cleanliness and appearance of the dealership premises such as the inventory lot and service drive. Interaction with customers is a key part of the role, requiring a warm and professional demeanor to ensure a welcoming atmosphere. The ideal candidate will be comfortable using new technologies and implementing innovative processes as Flow Automotive continuously evolves its operations. Additionally, the ability to drive a manual transmission vehicle is preferred, highlighting the need for a candidate with strong driving skills and vehicle handling capabilities.

Daily duties involve greeting and assisting customers, supporting service advisors, and ensuring the overall operational flow within the dealership is smooth and efficient. The role demands a high level of physical agility to enter and exit vehicles easily, as well as adherence to company policies regarding safety and background checks. Flow Automotive values individuals who exhibit outstanding character and a commitment to upholding the company's standards of excellence.

Compensation for this position is competitive and commensurate with the applicant’s skill and experience, reflecting the company's dedication to recognizing and rewarding valuable contributions. The employment package is comprehensive and includes an attractive benefits plan designed to support employee well-being and professional growth. Flow Automotive’s benefits include medical, dental, and life insurance options, paid time off, paid volunteer time, a 401(k) retirement plan, financial wellness programs, and a wellness program called Thrive@Flow which features an on-site nurse. Employees also benefit from exclusive pricing on automotive services and vehicle purchases, as well as a scholarship program for the children of employees. All applicants must pass a pre-employment drug screening and background check to ensure compliance with company standards and to maintain a safe working environment.

Flow Automotive Companies is an equal opportunity employer committed to diversity and inclusion. They provide equal consideration for employment irrespective of race, color, religion, sex, national origin, disability status, protected veteran status, or any other legally protected characteristic. The Service Concierge/Porter position at Flow Audi of Winston Salem offers an exciting opportunity for individuals who aspire to grow in a forward-thinking, supportive, and fast-paced automotive environment, combining both customer service and operational responsibilities in a unique way.