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Automotive Dealership Cashier Toyota

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $17.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The establishment is a professional dealership that values providing exceptional customer service and efficient administrative support. As a reputable business within the automotive sales and service industry, the dealership is committed to maintaining a welcoming environment for all customers and ensuring smooth operational processes both at the front desk and throughout the facility. Known for its dedication to customer satisfaction and excellence, the dealership continuously strives to improve service delivery, support, and communications.

The position being offered is a Cashier role, designed to handle a variety of administrative duties, customer interactions, and transaction management tasks critical to maintaining the financial and operational integrity of the dealership's front office. The role is a key interface between customers and the dealership, requiring a polished, professional individual capable of managing multiple tasks simultaneously in a dynamic, fast-paced environment. The employment type includes hourly wages with a pay scale ranging between $16.90 and $17.50 per hour, reflecting the value and expertise expected in this role.

The role demands exceptional communication skills, both verbal and written, and a high level of proficiency in handling payments including cash, checks, credit cards, vouchers, and automatic debits related to vehicle servicing. The successful candidate will greet and direct guests in a friendly yet professional manner, ensure the customer area is properly opened and closed daily, and operate a multi-line switchboard with speed and accuracy to route calls efficiently.

In addition to payment processing and call management, the Cashier will undertake important data entry tasks to maintain accurate records, as well as type memos, correspondence, reports, and other necessary documents. The candidate will be proficient in the use of office equipment such as computers, various software applications including MS Word, Excel, and Outlook, as well as fax machines, calculators, photocopy machines, and shredding devices.

Beyond these technical duties, the position involves supporting sales and service teams when needed, including assisting with customer greetings and follow-up calls. This collaborative aspect emphasizes the importance of teamwork and flexibility in the role. Candidates must be able to work weekends and evenings, demonstrating a willingness to accommodate the business hours and customer needs of the dealership.

Overall, this Cashier role offers a comprehensive opportunity for individuals looking to contribute to a well-established dealership by delivering outstanding customer service, efficient transaction management, and reliable administrative support. It is an ideal position for someone with prior receptionist or cashier experience, strong interpersonal skills, and the ability to multitask effectively under pressure, all while maintaining a professional appearance and excellent phone etiquette.

Job Requirements

  • Minimum one year of receptionist and cashier experience
  • Excellent interpersonal and both verbal and written communication skills
  • Ability to understand and execute written and verbal instructions
  • Strong computer skills
  • Strong customer service skills
  • Ability to multi-task and perform under pressure
  • Must be able to work weekends and evenings

Job Qualifications

  • Minimum one year of receptionist and cashier experience
  • Excellent interpersonal and both verbal and written communication skills
  • Ability to understand and execute written and verbal instructions
  • Strong computer skills (MS Word, Excel, Outlook)
  • Strong customer service skills
  • Ability to multi-task and perform under pressure
  • Excellent phone etiquette
  • Able to work with minimum supervision
  • Professional appearance

Job Duties

  • Professionally administer all incoming calls
  • Greet and direct guests in a professional, friendly, hospitable manner
  • Open and close customer area
  • Receive and manage payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced at the dealership
  • Answer a multi-line switchboard rapidly and efficiently direct and redirect calls to destination
  • Data entry to prepare and maintain records as necessary
  • Type memos, correspondence, reports, and other documents as needed
  • Operate computer, various software, fax, calculator, phone, photocopy machine, and shredding machine
  • Assist with other sales and service duties as instructed by manager or as necessary
  • Assist with greeting sales and service customers as needed
  • Assist with calls to sales and service customers as needed

Job Criteria

Experience

Mid Level (3-7 years)


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