Automotive Cashier

The hiring establishment is a busy automotive dealership focused on providing superior customer service and efficient administrative support within the automotive sales and service environment. As a reputable entity in the automotive sector, this dealership is committed to upholding professionalism, accuracy, and customer satisfaction in every interaction. The business thrives on maintaining clear communication channels, timely processing of transactions, and effective handling of customer inquiries while ensuring regulatory compliance and internal process efficiency.

The role being offered is that of a Customer Service and Administrative Assistant, an essential position within the dealership that bridges multiple operational and customer-facing functions. This is a full-time employment opportunity requiring weekend availability, emphasizing a dedication to flexible scheduling and a customer-first approach. Salary specifics are competitive and commensurate with experience and qualifications.

The person in this role will be responsible for answering incoming calls in a professional, friendly, and efficient manner, ensuring callers receive basic dealership information, and minimizing customers' hold time. The position requires processing sales and service department tickets, managing various payment transactions including cash, checks, and credit cards, and reconciling financial batches reliably at the end of shifts. Administrative assistance, such as scanning, filing, and preparation of paperwork, is a key aspect of the role, alongside issuing receipts, handling refunds post-approval, and coordinating shipments via services like FedEx.

Additional responsibilities extend to oversight of incoming and outgoing mail, nightly verification of car deals not returned, and management of dealer plates and vehicle stock keys, which are integral to daily dealership operations. The candidate will also communicate directly with customers regarding refund checks and plate pickups, maintaining a courteous and professional demeanor throughout interactions.

Overall, this role is designed for a detail-oriented individual with excellent communication and organizational skills, comfortable working in a technology-driven environment and capable of multi-tasking in a dynamic automotive setting. Prospective employees must demonstrate proficiency operating a multi-line telephone system and exhibit a friendly, respectful approach when dealing with the public. Integrity, a neat appearance, and the ability to comprehend written information are essential to performing effectively in this position.

The dealership prides itself on being an equal opportunity employer, promoting a diverse and inclusive workforce. They adhere to strict policies to maintain a drug-free workplace, with mandatory pre-employment drug testing to uphold their standards of safety and professionalism. This role offers an excellent pathway for individuals eager to build a career in the automotive industry with opportunities to develop skills in customer service, administrative functions, and dealership operations.