Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $16.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Health and Wellness Program
Paid Time Off
Job Description
The Service Lot Attendant-Porter position is offered by a well-established automotive dealership known for its commitment to exceptional customer service and quality vehicle maintenance. This company operates within the automotive service and sales sector, providing a range of services including vehicle repairs, maintenance, and customer support. The organization prides itself on delivering a seamless customer experience by ensuring that every interaction is handled with professionalism and care. As a leader in the local market, the dealership emphasizes the value of teamwork, safety, and efficiency across all departments, fostering a workplace culture where employees are encouraged to grow and excel in their roles.
The role of Service Lot Attendant-Porter is integral to maintaining smooth operations within the service center. This full-time position involves a variety of responsibilities focused on vehicle handling and customer assistance. The attendant will be responsible for moving vehicles safely in and around the service area and lot, which requires a keen attention to detail and proficient driving skills, including the operation of both manual and automatic transmissions. In addition to vehicle movement, the Service Lot Attendant-Porter plays a crucial role in upholding the cleanliness and presentation of both vehicles and the service area itself. Regular tasks include washing vehicles, servicing them with necessary fluids such as gas, oil, and water, and ensuring the service area is tidy and safe, including sidewalks and driveways.
Customer interaction is a significant component of this position. The attendant often delivers vehicles to customers once service is complete and is sometimes tasked with transporting customers to and from their residences when needed, underscoring the importance of excellent communication and interpersonal skills. The ideal candidate will possess a positive attitude, strong organizational abilities, and a customer-focused mindset. They should be comfortable working in a fast-paced environment and demonstrate the ability to solve problems efficiently while maintaining composure under pressure.
Moreover, the dealership values employees who are highly professional, dependable, and able to work independently with minimal supervision. Basic computer and internet skills are also important for handling documentation and compliance with company regulations and standards. The position offers a comprehensive benefits package that includes health, dental, vision, and life insurance, alongside a 401K retirement plan, a health and wellness program, community involvement activities, and paid vacation and holidays. This role is ideal for candidates seeking a dynamic job within a supportive team environment where their efforts directly contribute to customer satisfaction and operational excellence.
The role of Service Lot Attendant-Porter is integral to maintaining smooth operations within the service center. This full-time position involves a variety of responsibilities focused on vehicle handling and customer assistance. The attendant will be responsible for moving vehicles safely in and around the service area and lot, which requires a keen attention to detail and proficient driving skills, including the operation of both manual and automatic transmissions. In addition to vehicle movement, the Service Lot Attendant-Porter plays a crucial role in upholding the cleanliness and presentation of both vehicles and the service area itself. Regular tasks include washing vehicles, servicing them with necessary fluids such as gas, oil, and water, and ensuring the service area is tidy and safe, including sidewalks and driveways.
Customer interaction is a significant component of this position. The attendant often delivers vehicles to customers once service is complete and is sometimes tasked with transporting customers to and from their residences when needed, underscoring the importance of excellent communication and interpersonal skills. The ideal candidate will possess a positive attitude, strong organizational abilities, and a customer-focused mindset. They should be comfortable working in a fast-paced environment and demonstrate the ability to solve problems efficiently while maintaining composure under pressure.
Moreover, the dealership values employees who are highly professional, dependable, and able to work independently with minimal supervision. Basic computer and internet skills are also important for handling documentation and compliance with company regulations and standards. The position offers a comprehensive benefits package that includes health, dental, vision, and life insurance, alongside a 401K retirement plan, a health and wellness program, community involvement activities, and paid vacation and holidays. This role is ideal for candidates seeking a dynamic job within a supportive team environment where their efforts directly contribute to customer satisfaction and operational excellence.
Job Requirements
- High school diploma or GED preferred
- Unrestricted Texas driver's license and clean driving record
- Able to drive both automatic and standard-transmission vehicles
- Able to safely operate motor vehicles in tight and small spaces
- Basic computer and internet skills
- Highly professional and dependable
- Excellent communication and customer service skills
- Ability to maintain composure under stress
- Able to work independently with minimal supervision
- Must be customer service oriented
- Must be self-motivated
- Friendly with high energy
- Willing to multi-task
Job Qualifications
- No experience necessary, willing to train
- High school diploma or GED preferred
- Unrestricted Texas driver's license and clean driving record
- Able to drive both automatic and standard-transmission vehicles
- Able to safely operate motor vehicles in tight and small spaces
- Highly professional and dependable
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Able to work independently with minimal supervision
- Basic computer and internet skills
- Previous experience in a similar role a plus
- Must be customer service oriented
- Must be a team player with a strong sense of commitment to the customer and team members
- Must be self-motivated with good written and verbal communication skills
- Strive to respect and facilitate teamwork within all departments
- Friendly with high energy and the willingness to go above and beyond
- Willing to multi-task
- Bilingual a plus
Job Duties
- Drives vehicles to and from service areas and lot as needed
- Installs protective coverings such as seat covers, steering wheel covers, floor mats, and tags in all vehicles brought in for service
- Services vehicles with gas, oil, and water
- Washes and cleans vehicles as needed
- Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
- Helps maintain shop cleanliness, including windows, doors, floors, etc.
- Handles dealer trades
- Transports customers to and from their home when needed and requested
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Follows all safety and security procedures
- Performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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