Austin 25 (Parmer/IH35) Bakery - Overnight Cake Decorator - Part-Time

H-E-B is a well-established supermarket chain known for its dedication to providing fresh, high-quality products and excellent customer service to communities. As a company, H-E-B emphasizes teamwork, innovation, and community involvement, making it a trusted name in grocery retail. This establishment offers a dynamic work environment with opportunities for growth and advancement within the organization. Working at H-E-B means joining a supportive team focused on customer satisfaction, fresh product availability, and food safety standards. The company prides itself on fostering a culture where employees can thrive while maintaining high standards and practices in food preparation and retail operations.

The Cake Decorator position at H-E-B is essential to the Bakery Department, responsible for producing visually appealing and delicious cakes and pastries that meet the store’s rigorous quality standards. This role requires exceptional decorating skills, attention to detail, and the ability to work efficiently in a fast-paced retail setting. The Cake Decorator will take customer cake orders in person or by phone, ensuring accuracy and customer satisfaction. This position involves applying various decorating techniques according to visual training aids to create bakery products that attract and delight customers. The role also includes writing personalized messages on cakes upon request, ensuring that orders meet specifications.

In addition to decorating, the Cake Decorator prepares, packages, and merchandises fresh bakery items daily, making sure products are ready and attractive on the sales floor. Maintaining excellent food safety and sanitation practices is critical, as the Cake Decorator oversees cleaning duties and complies with all H-E-B food safety standards and departmental operating procedures. The role demands strong customer service skills, including the ability to answer product-related questions, suggest complementary items, and enhance overall sales through suggestive selling techniques.

The position requires familiarity with bakery production processes, recording production data for shrink and planning purposes, and ensuring that freshly decorated cakes are timely stocked in displays. Physical demands of the role include standing for extended periods and performing a range of movements such as bending, reaching, and lifting up to 40 pounds. The Cake Decorator must also be capable of working in varying temperature and noise conditions typical of a retail food environment. This opportunity is ideal for anyone passionate about pastry arts, customer interaction, and contributing to a vibrant bakery team within a reputable retail chain.