Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $30.00
Benefits
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401(k) benefits
Great working environment
No Sundays
Job Description
Audi Henderson is a distinguished automotive dealership known for providing premium vehicles and outstanding customer service. As part of the Audi brand family, Audi Henderson is committed to excellence in both product quality and customer experience. Situated in a thriving automotive market, Audi Henderson prides itself on employing a team of elite professionals dedicated to delivering unmatched service and fostering long-term customer relationships. The dealership is recognized for its positive and professional work environment, which emphasizes employee growth, continual training, and advancement opportunities. Their commitment to their team is evident through comprehensive benefits, a supportive atmosphere, and a culture of... Show More
Job Requirements
- Audi/vw experience preferred
- 5 years of service advisor experience required
- Excellent customer handling skills are required
- Adp/cdk experience a plus
- Excellent phone and up-selling skills
- Able to work efficiently and multi-task in a fast-paced environment
- Must be a good team player
- Strong written and oral communication skills are paramount
- Must have computer/ipad or tablet proficiency
- Valid driver's license and clean driving record
Job Qualifications
- Audi/VW experience preferred
- 5 years of Service Advisor experience required
- Excellent customer handling skills
- ADP/CDK experience a plus
- Excellent phone and up-selling skills
- Able to work efficiently and multi-task in a fast-paced environment
- Must be a good team player
- Strong written and oral communication skills
- Must have computer/iPad or tablet proficiency
- Valid Driver's License and clean driving record
Job Duties
- Greet customers and assist them with any inquiries
- Consult with customer on service needs, recommendations, and applicable service needs
- Document services recommended and/or declined and ask for follow up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Remain involved with delivery of vehicle to customer upon completion, to assure all customer concerns are addressed
- Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
- Build strong relationships with the customers
- Other duties may be assigned
Job Location
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