Lucky Strike Entertainment logo

Attractions Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.90 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Paid Time Off
Healthcare coverage
flexible schedule
Employee Discounts
Retirement Plan

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms, boasting over 360 locations across North America. The company specializes in offering experiential entertainment in bowling, amusement parks, water parks, and family entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association, a major league of bowling that serves millions of fans worldwide through its growing media presence. The organization is committed to providing engaging and exciting experiences to its guests in a safe and enjoyable environment. Known for its dynamic culture and dedication to guest satisfaction, Lucky Strike Entertainment is a leader in the entertainment industry with a strong focus on innovation and community engagement. For more information, interested candidates can visit ir.luckystrikeent.com.

The Attractions Attendant role at Lucky Strike Entertainment is essential to ensuring the safe operation of attractions while creating memorable experiences for guests. This position requires a dedicated individual who adheres strictly to company policies, safety regulations, and operational standards to maintain a secure and inviting atmosphere. As an Attractions Attendant, you will be responsible for operating assigned attractions only after receiving certification through comprehensive on-the-job training. Your duties will include ensuring rides and attractions comply with company procedures as well as state and federal safety regulations.

A key aspect of this role is the enforcement of rules such as age and height restrictions and the distribution of required safety equipment to guests. You will continuously monitor the attractions during operation, ensuring proper control, and assist guests in safely entering and exiting each ride. The position demands vigilance and a proactive approach to security and emergency situations, including preventing unauthorized ride operation and promptly reporting any mechanical issues or emergencies to management. Teamwork is also vital, as you will collaborate with colleagues to facilitate smooth park operations and support other duties as assigned.

Candidates for the Attractions Attendant position should possess strong attention to safety and detail, the ability to follow company policies and regulatory guidelines, and effective communication skills to interact with guests respectfully and firmly enforce attraction rules. This role also requires working independently while maintaining a cooperative team-oriented mindset.

The ideal candidate holds at least a high school diploma or equivalent, with prior experience in guest service or attraction operations considered beneficial. Applicants must be at least 18 years old, have reliable transportation, and demonstrate proficiency in basic math skills and multitasking capabilities. The ability to see, hear, speak clearly, and write legibly is necessary, and bilingual skills are a plus given the diverse guest population.

This position involves physical demands such as standing and walking for extended periods, bending, squatting, gripping small objects, and handling heavier items. The work environment includes exposure to high noise levels and varying outdoor weather conditions. Availability for a flexible schedule including days, nights, weekends, and holidays is required.

Compensation for this role ranges from $16.90 to $18.00 per hour, with performance-based incentives available. Lucky Strike Entertainment offers a comprehensive benefits package including healthcare coverage and other valuable perks designed to support employee well-being and satisfaction. More details about benefits can be found at www.bowlerocorp.com/careers/benefits. This is a fantastic opportunity to join a leading entertainment company dedicated to safety, innovation, and guest enjoyment while advancing your career in an exciting industry.

Job Requirements

  • must be 18 years of age or older and have reliable transportation
  • experience in the guest service industry with demonstrated ability to ensure customer satisfaction and handle guest concerns is a plus
  • demonstrated ability to calculate and count, read, and comprehend
  • demonstrated ability to handle multiple tasks with effective follow-through
  • demonstrated ability to see, hear, talk clearly, and write legibly
  • bilingual is a plus
  • ability to represent the best face of the organization to the public

Job Qualifications

  • strong attention to safety and detail
  • ability to follow company policies and regulatory guidelines
  • strong communication skills to interact with guests and enforce attraction rules
  • ability to work independently while maintaining a team-oriented approach
  • high school diploma or equivalent preferred
  • prior experience in guest service or attraction operations is a plus

Job Duties

  • operate assigned attractions only when certified through on-the-job training
  • ensure attractions are operated in accordance with company policies, procedures, and state/federal safety regulations
  • explain and enforce attraction rules, including age and height restrictions
  • maintain and issue proper equipment required for each attraction
  • monitor attractions continuously during operation, ensuring proper control and guest safety
  • assist guests in entering and exiting attractions safely
  • prevent unauthorized personnel from starting rides or assisting guests
  • inspect attractions and report any mechanical or electronic issues to management immediately
  • report any emergency matters to the supervisor or manager on duty without delay
  • cooperate with team members to ensure smooth operations
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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