Attendant/Waitstaff

Maddox is a well-established dining establishment known for delivering exceptional hospitality and a pleasant dining atmosphere. Operating from Tuesday through Saturday, Maddox prides itself on providing high-quality service and ensuring that every guest enjoys a memorable experience. The restaurant is closed on Sundays and Mondays, and its operating hours include both dayshift and nightshift options, with shifts typically running from 10 AM to 12 PM and then from 4 PM to 5 PM on dayshift, and from 3 PM until the completion of service during nightshift. The restaurant emphasizes teamwork and professionalism, aiming to maintain a smooth operation and a welcoming environment for both staff and guests.

At Maddox, the role of an Attendant is fundamental as it serves as the first step before advancing to a Server position. This employment opportunity is ideal for individuals looking to kickstart their career in the hospitality industry within a fast-paced, dynamic restaurant environment. The Attendant's responsibilities primarily involve supporting the wait staff by preparing dining areas, placing tableware and condiments on tables, and ensuring cleanliness and order by clearing tables and replenishing utensils as needed. Attendants also contribute to maintaining health and safety standards in all kitchen and dining areas, which is crucial for compliance and guest satisfaction.

The role demands physical stamina as attendants will be required to carry heavy trays and stand for extended periods. Flexibility in working hours is necessary, as shifts include evenings, weekends, and holidays. Candidates who thrive in a fast-paced setting, who are able to multitask efficiently and maintain professionalism under pressure, will find this role rewarding. The position also entails interaction with other team members and occasionally with guests, contributing to a positive dining experience by ensuring that service areas are always adequately stocked and ready for service.

Maddox also hires Bussers who work alongside Attendants and serving staff. Bussers focus on similar responsibilities but also include tasks such as decorating tables, serving welcome snacks, and providing special silverware for families with children. The Bussers’ job description reinforces the importance of organization, detail orientation, and effective communication within the dining environment.

This job brief highlights Maddox's commitment to maintaining an efficient and pleasant dining experience. An Attendant at Maddox supports the overall operation by preparing dining areas before guests arrive, removing dirty utensils promptly, and resetting tables for the next customers. They also ensure compliance with hygiene and food safety regulations. For candidates seeking a career path in hospitality with opportunities for growth and development, this role represents a valuable entry point. Maddox offers a structured environment where employees can build essential skills, contribute to a team, and participate in delivering top-tier customer service in the hospitality sector.