Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $16.55
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
IHG (InterContinental Hotels Group) is a leading global hospitality company known for its diverse portfolio of well-established hotel brands. With a commitment to delivering exceptional guest experiences, IHG operates thousands of hotels across the world, ranging from luxury and upscale accommodations to midscale and budget-friendly options. The company places a strong emphasis on quality, service, and innovation, making it a preferred choice for travelers and employees alike. IHG’s culture fosters growth, inclusiveness, and community involvement, providing team members with opportunities for development and rewarding careers in the hospitality industry.
The role offered is a Housekeeper position within one of IHG’s hotels, a vital part of the guest experience team. As a Housekeeper, your primary responsibility is to ensure that guest rooms are maintained to the highest standards of cleanliness and presentation. This role goes beyond routine cleaning; it involves making each room special and memorable for guests, contributing significantly to their overall stay satisfaction. You will be expected to uphold established safety procedures, wear protective gear when necessary, and maintain good communication with supervisors and other hotel departments to ensure seamless service.
Being a Housekeeper at IHG requires a high degree of organization, attention to detail, and physical stamina. You will be responsible for monitoring and controlling supplies and amenities to minimize waste while ensuring that all guest needs are met. Handling lost and found items with care and professionalism is also part of your duties, alongside assisting guests with minor needs such as providing toiletries or directions. Occasionally, you may participate in deep cleaning projects or turndown services, requiring flexibility and teamwork.
The position offers hourly compensation starting at $16.55, with pay scale adjustments based on a range of factors including experience, qualifications, and performance. IHG also emphasizes flexibility in work shifts, which may include nights, weekends, and holidays, to accommodate hotel operations and guest service needs. This role is well-suited for individuals who enjoy working in a dynamic, team-oriented environment and who take pride in delivering quality service to guests. If you have a strong work ethic, physical fitness, and a positive attitude towards teamwork and service, this opportunity at IHG could be your gateway into a rewarding career in hospitality.
The role offered is a Housekeeper position within one of IHG’s hotels, a vital part of the guest experience team. As a Housekeeper, your primary responsibility is to ensure that guest rooms are maintained to the highest standards of cleanliness and presentation. This role goes beyond routine cleaning; it involves making each room special and memorable for guests, contributing significantly to their overall stay satisfaction. You will be expected to uphold established safety procedures, wear protective gear when necessary, and maintain good communication with supervisors and other hotel departments to ensure seamless service.
Being a Housekeeper at IHG requires a high degree of organization, attention to detail, and physical stamina. You will be responsible for monitoring and controlling supplies and amenities to minimize waste while ensuring that all guest needs are met. Handling lost and found items with care and professionalism is also part of your duties, alongside assisting guests with minor needs such as providing toiletries or directions. Occasionally, you may participate in deep cleaning projects or turndown services, requiring flexibility and teamwork.
The position offers hourly compensation starting at $16.55, with pay scale adjustments based on a range of factors including experience, qualifications, and performance. IHG also emphasizes flexibility in work shifts, which may include nights, weekends, and holidays, to accommodate hotel operations and guest service needs. This role is well-suited for individuals who enjoy working in a dynamic, team-oriented environment and who take pride in delivering quality service to guests. If you have a strong work ethic, physical fitness, and a positive attitude towards teamwork and service, this opportunity at IHG could be your gateway into a rewarding career in hospitality.
Job Requirements
- High school diploma or equivalent preferred
- Physical capability to perform manual tasks including lifting and bending
- Ability to follow hotel policies and safety regulations
- Willingness to work flexible hours including evenings, weekends, and holidays
- Basic literacy and numeracy skills
- Ability to maintain professional appearance and wear uniform
- Good organizational skills to manage supplies and minimize waste
Job Qualifications
- Basic literacy skills including reading, writing, and math
- Previous experience in housekeeping or cleaning roles preferred but not mandatory
- Ability to follow safety procedures and wear protective gear
- Physical fitness to stand, bend, kneel, lift items up to 50 pounds
- Flexible attitude towards working shifts including nights, weekends, and holidays
- Good communication skills and ability to work well within a team
- Commitment to high standards of cleanliness and guest service
Job Duties
- Ensure guest rooms meet cleanliness standards and make each room special
- Assist guests with requests such as providing toiletries or directions
- Keep supervisors updated on room service progress and alert for repairs needed
- Follow safety procedures and wear protective equipment as required
- Manage supplies and amenities, minimizing waste
- Log and report all lost and found items according to procedures
- Collaborate with other departments to ensure excellent quality and service
- Participate in deep cleaning projects and turndown duties
- Perform other ad-hoc duties as assigned
Job Criteria
Experience
No experience required
Job Location
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