Attendant Room

IHG (InterContinental Hotels Group) is a globally recognized hospitality company known for its diverse portfolio of hotel brands and commitment to delivering exceptional guest experiences. With a presence in numerous countries, IHG operates well-known brands such as InterContinental, Holiday Inn, Crowne Plaza, and more, catering to both leisure and business travelers. The company focuses on creating environments where guests feel valued, comfortable, and welcomed, emphasizing high standards of service, quality, and safety. IHG's reputation for excellence is supported by a dedicated workforce that values teamwork, professional growth, and guest satisfaction. This role is within one of IHG's hotel properties, where the company strives to maintain an environment of comfort and exceptional hospitality.

The Room Attendant position is a vital role within the housekeeping department at IHG. This full-time position offers a competitive hourly wage of $17.50 and is designed for highly motivated individuals who enjoy maintaining cleanliness, order, and comfort in guest rooms and suites. As a Room Attendant, you will be the key contributor to ensuring that each guest room meets or exceeds the company’s cleanliness and presentation standards, creating a sanctuary for guests after a busy day. This role requires physical stamina, attention to detail, and a customer-oriented approach. You will be responsible for cleaning, tidying, replenishing supplies, and addressing guests’ immediate needs to enhance their stay experience.

Working at IHG means being part of a vibrant team that works collaboratively across departments to deliver seamless service and uphold the brand's values. Beyond making rooms pristine, you will engage with guests to assist with requests such as providing toiletries or directions, monitor and report any maintenance issues, and contribute to safety practices by adhering to established procedures and wearing protective equipment when necessary. This role also involves organizational skills by managing room supplies effectively, minimizing waste, and ensuring lost and found items are logged and handled appropriately. Additional responsibilities, such as deep cleaning projects, turndown services, and occasional ad-hoc duties, make this role dynamic and crucial to the guest experience.

The position requires a flexible attitude towards shift patterns, including nights, weekends, and holidays, due to the operational needs of the hotel. Physical fitness and the ability to handle some lifting or bending are essential as the job involves standing for extended periods and handling loads up to 50 pounds. Literacy skills, including basic reading, writing, and math, are necessary to complete routine documentation and report tasks effectively. Wearing the uniform with pride encourages professionalism and contributes to the overall guest impression of the hotel. IHG values individuals who bring enthusiasm, reliability, and a commitment to excellent service, making this one of the most engaging roles within the hospitality industry for those who thrive in a fast-paced, guest-focused environment. Start your journey with IHG as a Room Attendant and be part of a global leader in hospitality, where your work directly impacts guests’ memories and satisfaction.