Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.26
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Work Schedule

Flexible
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Benefits

Comprehensive health insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) program
Paid Time Off
Employee Discounts

Job Description

Pyramid Global Hospitality is a leading hospitality management company committed to putting people first. With a portfolio of over 230 properties worldwide, Pyramid Global Hospitality creates a supportive and inclusive work environment that prioritizes diversity, employee growth, development, and wellbeing. They are dedicated to fostering a culture where meaningful relationships thrive, and employees have access to comprehensive training and development opportunities to advance their careers in hospitality. Their commitment to a People First culture is evident not only in their approach to employee development but also in the extensive benefits packages they offer, which include comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays.

One of the distinguished properties under Pyramid Global Hospitality is The Midland Hotel, located in the vibrant downtown area of Chicago, Illinois. The hotel boasts 403 stylish guest rooms and over 12,500 square feet of meeting and event space, making it an ideal destination for travelers seeking modern accommodations set against the iconic Chicago skyline. At The Midland Hotel, the emphasis is on delivering exceptional guest experiences through outstanding service, professionalism, and teamwork. Employees at the hotel enjoy a dynamic working environment infused with energy, innovation, and collaboration. The property offers a variety of roles across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, among others, providing diverse opportunities for career growth within the hospitality industry.

The position of Busser at The Midland Hotel is an excellent entry point for those aspiring to build a career in hospitality. This role is vital in ensuring smooth restaurant operations by supporting the service team in delivering memorable experiences to guests. Bussers are responsible for maintaining cleanliness and order in the dining area by clearing and resetting tables promptly, replenishing server stations, and collaborating closely with servers and kitchen staff to provide seamless service. Candidates for this role should be quick, efficient, and have an engaging and welcoming personality to positively contribute to the guest experience.

Working at The Midland Hotel as a Busser means joining a close-knit community that values passion for excellence and professional growth. The company offers competitive compensation, including a starting wage of $17.26 per hour, and a comprehensive benefits package for full-time employees. This includes medical insurance with employer contributions, vision and dental coverage, life insurance, pet and accident insurance options, and a 401(k) program with employer match and immediate vesting. Additionally, employees benefit from paid time off and exclusive discounts across the Pyramid portfolio.

This opportunity is ideal for motivated individuals who thrive in fast-paced environments and are eager to advance their careers in the hospitality industry. The Midland Hotel and Pyramid Global Hospitality are committed to creating an equitable workplace that celebrates diversity and inclusion, making this an inviting opportunity for candidates from all walks of life. Join their team to grow professionally in a world-class setting while contributing meaningfully to exceptional guest experiences, all within one of Chicago's prominent hospitality venues. Apply today to take the first step toward a rewarding hospitality career with a company that truly values its employees.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or hospitality environment preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong customer service and interpersonal skills
  • Ability to stand and walk for extended periods
  • Capable of lifting up to 25 lbs regularly
  • Commitment to teamwork and professionalism

Job Qualifications

  • Engaging and welcoming personality
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills
  • Ability to regularly lift and carry 25 lbs

Job Duties

  • Greet guests as they arrive or move about the restaurant area
  • Maintains proper and adequate set-up of the server stations
  • Assist the servers in maintaining clean available tables for arriving guests
  • Assist servers with continual service details
  • Maintain the cleanliness of the restaurant area
  • Be the master of the restaurant, understanding the details of the operation
  • Work collaboratively with other restaurant servers and kitchen/bar staff

Job Criteria

Experience

Entry Level (1-2 years)


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