Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $26.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
401(k) retirement match
Company Vehicle
Gas card
Quarterly bonus program
Tuition Reimbursement
Job Description
Cook Solutions Group is a distinguished company specializing in providing top-tier technical services and solutions, primarily focused on the banking and retail industry. Known for its commitment to high-quality service and a collaborative team-oriented culture, Cook Solutions Group operates with a mission to deliver exceptional technical support and maintenance services to its clients. The company prides itself on fostering a positive work environment where employees are empowered to excel through ongoing training, certification opportunities, and career advancement pathways. With locations in Salem and Eugene, OR, the company combines innovative technology with expert service to maintain its reputation as a trusted... Show More
Job Requirements
- High school diploma or GED
- 2-5 years of technical service, electronics, or ATM repair experience
- Strong troubleshooting and time management skills
- Willingness to train on advanced systems, including security equipment
- Valid driver's license and a clean driving record
- Physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally
Job Qualifications
- High School Diploma or GED
- 2-5 years of technical service, electronics, or ATM repair experience
- Strong troubleshooting and time management skills
- NCR Certification a plus but not required
- Excellent customer service mindset
- Willingness to train on advanced systems, including security equipment
- Valid driver’s license and a clean driving record
- Physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally
Job Duties
- Install and maintain ATM products from multiple manufacturers
- Troubleshoot and repair mechanical/electronic ATM components
- Perform software reloads, preventative maintenance, and cleanings
- Coordinate and prioritize daily service calls
- Communicate effectively with customers and internal teams
- Keep detailed service reports and documentation
- Maintain spare parts inventory
- Occasionally handle ATM cash access situations under strict protocols
- Support fellow technicians and learn new systems, including security hardware
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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