Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Benefits
comprehensive health coverage
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401(k) match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
employee assistance program with mental health counseling and legal/financial advice
annual merit review
Job Description
Macy's is a renowned American department store chain that has been an integral part of the country's retail landscape for over 160 years. Known for its iconic events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's has established itself as a leader in innovation, tradition, and customer experience. The company offers a wide range of products including apparel, accessories, home goods, and more, catering to diverse customer needs across its many locations. Macy's commitment to quality and service has made it a beloved shopping destination and a significant contributor to memorable moments for millions... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Regular, dependable attendance and punctuality
- Ability to communicate effectively with customers, coworkers, and supervisors
- Ability to read and understand employment policies and safety procedures in English
- Comfortable using electronic devices and point of sale systems
- Ability to perform physical requirements such as standing for long periods, lifting up to 30 pounds, crouching, kneeling, and climbing ladders
Job Qualifications
- No education required
- Good product knowledge and ability to provide expert guidance
- Comfortable communicating with customers virtually, on the phone, and in person
- Ability to build relationships and achieve sales goals
- Proficient with point of sale technology and applications
- Self-driven to keep up with product knowledge and trends
- Excellent interpersonal and collaboration skills
- Flexible availability including nights, weekends, and holidays
Job Duties
- Greet and connect with customers in a friendly and genuine way
- Recommend products by asking questions to identify customer needs and inspire purchases
- Offer options and solutions to customers to complete sales
- Wrap up the moment to close out the customer’s shopping journey
- Assist customers in all aspects of total store experience including technology use
- Assist with Buy Online Pickup in Store transactions and ensure pick-up area is organized
- Monitor alerts and complete BOPS orders on time, including curbside delivery
- Demonstrate knowledge of store products and services to drive sales and minimize returns
- Sell gift cards and resolve Macy’s card issues as needed
- Follow store audit policies and procedures
- Adhere to asset protection and inventory control procedures
- Foster an environment of acceptance and respect
Job Location
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