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Astra Hotel Valet Driver

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
flexible spending accounts
Long/Short Term Disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, represents a dynamic force in the realm of artificial intelligence applied to real-world solutions. Specializing in computer vision technology, SP+ has pioneered innovative checkout-free parking experiences. This technology eliminates the hassle of traditional parking methods such as tickets, machines, mobile apps, or credit cards, allowing customers to simply "drive in and drive out." As the largest parking network in America, SP+ employs over 23,000 individuals who drive mobility services across more than 4,000 locations throughout North America and Europe. The company is currently reshaping the parking industry by not only making parking seamless but also envisioning a future where checkout-free experiences extend beyond parking to enhance everyday activities such as living, working, and playing. This vision underscores the company's commitment to innovating convenience and efficiency, ultimately returning valuable time to customers.

SP+ is hiring for the role of Valet driver, a position integral to delivering exceptional customer experiences and ensuring operational excellence at parking locations. This is an exciting opportunity for individuals who enjoy interaction with people and possess a strong commitment to safe driving and professional conduct. As a Valet, employees are the face of SP+ to customers, providing not only vehicle parking services but also addressing client concerns, communicating proactively, and enhancing customer satisfaction. Valets at SP+ are encouraged to embrace the company's core values of Ingenuity, Diversity, and Integrity, and are supported by a team of experienced colleagues who often began their careers in similar roles.

The Valet driver role offers a competitive pay rate of $22.00 per hour with additional earnings potential through tips. The position requires employees to be punctual, maintain a clean uniform during shifts, and demonstrate knowledge of the local area including major streets and landmarks to facilitate a smooth transportation experience for customers. Valets are responsible for inspecting vehicles before parking, explaining rates clearly, observing traffic and safety regulations, and reporting any incidents or policy violations to management. The role also involves occasional assistance with management duties, highlighting the opportunity for varied responsibilities and professional growth within the company.

Working at SP+ means joining a company committed to equal opportunities and inclusivity, where diversity is respected and employees are protected from harassment and retaliation. The company offers a comprehensive benefits package including medical, dental, vision, flexible spending accounts, disability coverage, life and accident insurance, 401(k) participation, and paid time off. Additionally, SP+ utilizes advanced technologies such as automated employment decision tools to ensure fair and efficient hiring practices. The Valet position based in Seattle, WA, is perfect for individuals eager to build a career with a forward-thinking company dedicated to transforming parking and customer service through technology and outstanding team collaboration.

Job Requirements

  • a valid state driver’s license, current address, and acceptable driving record
  • ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
  • proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Qualifications

  • a valid state driver’s license, current address, and acceptable driving record
  • ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
  • proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
  • inspect every vehicle before safely parking it, noting all findings
  • explain valet rates to customers
  • observe traffic laws and safe driving practices
  • report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • come to work in your clean uniform every scheduled shift, on time, and ready to work
  • remain in complete uniform for the entirety of your shift
  • assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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