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Asst Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Flexible work schedule
Career development opportunities

Job Description

Church's Chicken is a well-established quick service restaurant known for its commitment to quality comfort food and a rich history spanning over 60 years. As an iconic player in the fast-food industry, Church's Chicken has built a reputation not only for delicious food but also for providing a supportive and opportunity-filled environment for its employees. The restaurant prides itself on being a place where hard-working individuals can build rewarding careers and develop their skills while making a meaningful impact on the customer experience. Their dedication to quality and customer satisfaction has helped them maintain a loyal customer base and continue their growth in competitive markets.

The Assistant General Restaurant Manager (ARGM) role at Church's Chicken serves as a key leadership position within the restaurant's Field Operations department. Reporting directly to the Restaurant General Manager (RGM), the ARGM is primarily responsible for overseeing and managing the hands-on day-to-day activities of the restaurant. This includes personnel supervision, operational oversight, and ensuring compliance with all company initiatives, policies, and regulatory standards. The ARGM plays a significant role in assisting the RGM to achieve established financial targets, including sales and profitability objectives.

In this role, the ARGM is tasked with supporting all aspects of restaurant operations, from recruitment, training, and scheduling of staff, to inventory control and administrative responsibilities. The ARGM must maintain a well-run facility by enforcing cleanliness standards and ensuring that all products meet the high-quality benchmarks set by Church's Chicken. Additionally, the ARGM helps analyze financial reports such as profit and loss statements to identify areas for improvement and ensure the restaurant is operating efficiently and profitably.

This position demands strong leadership qualities, excellent interpersonal communication skills, and the ability to motivate a diverse team. The ARGM is expected to build a positive work environment that fosters teamwork, guest satisfaction, and continuous improvement. Flexibility to work varied shifts, including weekends, and the ability to handle operational challenges during peak periods are essential characteristics. This leadership role not only requires sound knowledge of restaurant operations but also a customer-centric mindset to uphold Church's reputation for exceptional service and delicious offerings.

Church's Chicken is an equal employment opportunity employer, dedicating itself to hiring and employment decisions that do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. This stance reflects their inclusive culture where all team members can thrive.

Job Requirements

  • Must be at least 18 years of age
  • A high school diploma or G.E.D. is required
  • Must have 1 year of supervisory experience working in the restaurant industry
  • ServSafe food safety training is highly recommended

Job Qualifications

  • Must have a valid driver’s license and proof of valid insurance
  • Must be able to work a minimum of 40 hours per week
  • Must be available to work a flexible shift including weekends
  • Knowledge of all restaurant policies, practices and operational and human resources procedures
  • Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
  • Knowledge of profit and loss statements
  • Ability to implement policies and procedures
  • Skilled in developing employees by coaching, counseling, and building strong work habits
  • Continuously working to improve customer satisfaction
  • Knowledge of recruiting and interviewing potential team members
  • Ability to supervise others
  • Manage conflict resolution
  • Create and maintain a positive work environment

Job Duties

  • Assists Restaurant General Manager in ensuring all employees are trained
  • Assists RGM in maintaining appropriate staffing and prepares weekly schedules
  • Helps staff during high volume periods as needed
  • Assists in administering all paperwork in a timely manner
  • Assists in analyzing profit and loss statements and in meeting established sales plan for unit
  • Maintains and records accurate inventory
  • Understands, enforces and adheres to all company policies and procedures
  • Assists in maintaining all company operations standards and compliance
  • Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced
  • Maintains a clean facility at all times
  • Delivers consistent, high quality products daily, every shift
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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