
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive earnings package
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Employee stock plan
Paid Time Off
Team Member Travel Program
Job Description
Hilton Grand Vacations is a premier vacation ownership company renowned for delivering exceptional vacation experiences that turn dreams into cherished memories. As part of Hilton, a globally recognized hospitality leader, Hilton Grand Vacations leverages decades of expertise and a powerful brand reputation to provide guests with high-quality vacation options spanning desirable locations and exclusive amenities. The company fosters a collaborative and inclusive work culture that values diversity, innovation, and continuous improvement, making it a top employer in the travel and hospitality sector.
When you become a member of the Hilton Grand Vacations team, you join a community dedicated to superior guest service, professionalism, and growth. Our organization deeply values each team member’s contributions, which is reflected in our competitive earnings packages and comprehensive health and wellness programs. These benefits include medical, dental, and vision plans that promote preventative care. Additionally, our 401(k) retirement savings plan and Employee Stock Purchase Program encourage financial well-being and long-term investment in the company.
One of the unique perks of working at Hilton Grand Vacations is our Go Hilton Team Member Travel Program. This program allows employees to indulge their passion for travel, offering deeply discounted rates for vacations on our portfolio of luxury resorts and hotels, as well as extending those benefits to friends and family. We also prioritize work-life balance through our generous Paid Time Off (PTO) policy, enabling our team members to explore new adventures, relax, or rejuvenate as needed.
Career development is a cornerstone of our company culture. Hilton Grand Vacations is committed to internal career mobility and advancement opportunities, providing a clear path for team members to grow and achieve their professional goals within our expanding organization. By joining our team, you will be aligned with a company that recognizes your potential and supports your ambitions.
The role we are currently offering is for a Store Manager Assistant, a critical position supporting the store's sales and operational objectives. This role involves recruiting and training new sales associates, coaching and motivating them to succeed in their roles and encourage future career growth. You will monitor staffing needs to ensure appropriate coverage during operating hours and maintain inventory of essential sales collateral such as lead slips, pitch cards, and maps.
A key responsibility is to assist sales associates who may be struggling by entering sales on their behalf and providing hands-on guidance to overcome objections and close sales effectively. Maintaining a clean and professional work environment is essential, as well as ensuring team members adhere to company dress codes, uniform requirements, and name badge policies. You will also be accountable for meeting or surpassing budgetary goals related to lead generation and sales of OPC tours and vacation packages. Following company policies, especially regarding ethics, compliance, and approved sales methods, is mandatory to uphold our high standards.
This position is ideal for proactive individuals with a background in sales or marketing, preferably with management experience. Familiarity with the timeshare industry, OPC marketing, or telemarketing sales is advantageous. Strong communication skills and comfort interacting with customers are essential to thrive in this role. Proficiency in MS Office Suite will also aid in administrative duties and inventory management. By joining Hilton Grand Vacations as a Store Manager Assistant, you will play a vital role in driving our sales success while developing valuable leadership skills and being part of an inspiring, supportive team.
When you become a member of the Hilton Grand Vacations team, you join a community dedicated to superior guest service, professionalism, and growth. Our organization deeply values each team member’s contributions, which is reflected in our competitive earnings packages and comprehensive health and wellness programs. These benefits include medical, dental, and vision plans that promote preventative care. Additionally, our 401(k) retirement savings plan and Employee Stock Purchase Program encourage financial well-being and long-term investment in the company.
One of the unique perks of working at Hilton Grand Vacations is our Go Hilton Team Member Travel Program. This program allows employees to indulge their passion for travel, offering deeply discounted rates for vacations on our portfolio of luxury resorts and hotels, as well as extending those benefits to friends and family. We also prioritize work-life balance through our generous Paid Time Off (PTO) policy, enabling our team members to explore new adventures, relax, or rejuvenate as needed.
Career development is a cornerstone of our company culture. Hilton Grand Vacations is committed to internal career mobility and advancement opportunities, providing a clear path for team members to grow and achieve their professional goals within our expanding organization. By joining our team, you will be aligned with a company that recognizes your potential and supports your ambitions.
The role we are currently offering is for a Store Manager Assistant, a critical position supporting the store's sales and operational objectives. This role involves recruiting and training new sales associates, coaching and motivating them to succeed in their roles and encourage future career growth. You will monitor staffing needs to ensure appropriate coverage during operating hours and maintain inventory of essential sales collateral such as lead slips, pitch cards, and maps.
A key responsibility is to assist sales associates who may be struggling by entering sales on their behalf and providing hands-on guidance to overcome objections and close sales effectively. Maintaining a clean and professional work environment is essential, as well as ensuring team members adhere to company dress codes, uniform requirements, and name badge policies. You will also be accountable for meeting or surpassing budgetary goals related to lead generation and sales of OPC tours and vacation packages. Following company policies, especially regarding ethics, compliance, and approved sales methods, is mandatory to uphold our high standards.
This position is ideal for proactive individuals with a background in sales or marketing, preferably with management experience. Familiarity with the timeshare industry, OPC marketing, or telemarketing sales is advantageous. Strong communication skills and comfort interacting with customers are essential to thrive in this role. Proficiency in MS Office Suite will also aid in administrative duties and inventory management. By joining Hilton Grand Vacations as a Store Manager Assistant, you will play a vital role in driving our sales success while developing valuable leadership skills and being part of an inspiring, supportive team.
Job Requirements
- Sales or marketing experience is required
- Previous management experience is preferred
- Knowledge and understanding of the timeshare industry, OPC marketing or telemarketing sales is helpful
- Working knowledge of MS Office Suite
- Outgoing and able to converse with customers
Job Qualifications
- Sales or marketing experience
- Previous management experience preferred
- Sales management experience is a plus
- Knowledge of the timeshare industry or OPC marketing helpful
- Proficiency in MS Office Suite
- Outgoing personality and ability to converse with customers
Job Duties
- Assist the Store Manager in recruiting and training sales associates
- Coach and motivate sales associates for success and growth
- Maintain appropriate staffing levels according to operating hours
- Manage inventory and place orders for sales collateral such as lead slips, pitch cards, and maps
- Enter sales for struggling associates and train them on objection handling and closing techniques
- Ensure cleanliness of the work environment and compliance with dress code, uniform, and name badge policies
- Meet or exceed budgetary goals related to lead generation and selling OPC tours and vacation packages
- Follow company policies including ethics, compliance, and approved sales methods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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