Asst Mgr - Inflight

Los Angeles, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $79,800.00 - $103,966.00

Work Schedule

Rotating Shifts

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

accident insurance

Disability insurance

Parental leave

Employee assistance program

Commuter Benefits

Paid holidays

Paid Time Off

401(k) Plan

flight privileges

Job Description

United Airlines is a leading global airline known for its commitment to connecting people and uniting the world through safe, reliable, and customer-focused air travel. As one of the largest and most respected airlines worldwide, United Airlines operates an extensive network of routes that enable millions of passengers to travel across the globe every year. The company prides itself on fostering a diverse and inclusive workforce, promoting innovation, and delivering exceptional service that emphasizes safety and teamwork.

The Inflight Services team at United Airlines is an integral part of the company’s success, composed of passionate professionals dedicated to enhancing ... Show More

Job Requirements

High school diploma, GED or education equivalent
Attendance at United's flight attendant training if not currently flight qualified
2-3 years previous inflight supervisory experience or equivalent work experience
2-3 years experience leading and influencing a team
Strong communication skills
Ability to manage time effectively
Proven problem-solving skills
Must be legally authorized to work in the United States
Successful interview completion
Ability to pass functional reach assessment
Commitment to punctual and reliable attendance
Adherence to appearance standards for flight attendants

Job Qualifications

High school diploma, GED or equivalent
Attendance at United's flight attendant training to earn FAA certification if not flight qualified
2-3 years of inflight supervisory experience or equivalent work experience
2-3 years of experience leading and influencing a team
Effective time management, presentation and organizational skills
Experience in strategic planning, continuous improvement, analytical problem-solving, goal-directed leadership, and service-oriented performance
Ability to adapt to changing work environments
Proven ability to work independently and collaboratively
Strong verbal and written communication skills
Intermediate Microsoft Office skills
Legal authorization to work in the United States without sponsorship
Successful completion of interview
Reliable and punctual attendance
Adherence to flight attendant appearance standards
Ability to pass a functional reach assessment

Job Duties

Report to the Operations Manager and support the Base Leader for organizational goals within the Inflight division
Coordinate implementation of safety policies and procedures
Provide local management with information and practices to reduce operational disruptions and increase Net Promoter scores
Ensure consistent implementation of standard safety and inflight objectives
Work with stations to determine root causes of operational disruptions and share lessons learned
Collaborate with inflight management to ensure adherence to regulatory practices
Resolve cross-departmental issues with Flight Operations, Airport Operations, and Safety divisions
Coordinate consistent inflight operation functions across all bases
Support Operations Managers in supervising airport operations, communicating with internal stakeholders, and supporting United's core4 values
Identify and address flight-level issues related to inflight services, boarding, baggage, and customer concerns
Manage irregularities such as IFDM alerts, ATC/WX issues, medical emergencies, and staffing concerns
Partner with team members via phone, radio, and messaging to resolve critical issues
Document operational performance issues and identify changes for improvement
Develop and support continuous improvement processes
Mentor and promote colleagues to strengthen the inflight team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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