Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $32.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Professional development opportunities
friendly work environment
Job Description
Viceroy Hotels & Resorts is renowned for inspiring travelers with unique and authentic lifestyle experiences that blend provocative design with intuitive service in highly desirable locations. As a leader in modern luxury hospitality, Viceroy embraces a distinctive vibe-led approach, driven by the brand promise "Remember to Live," which underscores the goal of creating lifelong memories for every guest. Known for its creativity and innovation, Viceroy Hotels & Resorts thrives by leveraging the diverse talents and backgrounds of its extraordinary team to deliver exceptional guest experiences and operational success.
Within the Viceroy portfolio, Hyatt Centric Delfina Santa Monica st... Show More
Within the Viceroy portfolio, Hyatt Centric Delfina Santa Monica st... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum of 2 years of housekeeping experience preferred
- All colleagues must maintain a neat, and well-groomed appearance
- Strong organizational skills
- Ability to work flexible hours including weekends and holidays
- Basic knowledge of safety regulations and housekeeping practices
Job Qualifications
- Bachelor's degree preferred
- Minimum of 2 years of housekeeping experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Detail-oriented with a focus on cleanliness and guest satisfaction
- Knowledge of budgeting and cost control
- Ability to handle guest complaints professionally and effectively
Job Duties
- Ensure that appropriate safety regulations and procedures are adhered to
- Ensure employees are in compliance with appropriate regulations, practices and procedures
- Monitor and evaluate the department's financial positioning, such as budgets, cost control, labor expense
- Schedule employees in accordance with the forecasted occupancy
- Knowledgeable of the latest industry equipment, technology, and techniques
- Conduct continual inspections to determine hotel’s overall level of cleanliness and perform follow-up
- Responsible for all guest's requests and complaints
- resolve issues immediately and follow up to ensure guest's satisfaction
- Oversee inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room amenities, restroom supplies, laundry supplies, machines, and equipment
Job Location
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