Asst. Front Office Manager

Watermark BR, located in beautiful downtown Baton Rouge, is an iconic and unique hotel that stands out both architecturally and historically. As a proud member of the Marriott Autograph Collection, Watermark BR offers guests an extraordinary experience combining historic elegance with modern sophistication. The hotel is housed in a landmark building that dates back to 1927 and was originally constructed as Baton Rouge's first skyscraper. It once served as the Louisiana Trust & Savings Bank headquarters, a legacy that contributes to the hotel's distinguished ambiance. The original Art Deco design along with elements of Greek Revival architecture create an eclectic and fascinating atmosphere. Murals by noted New Orleans artist Angela Gregory grace the ceilings, while marble walls and a grand staircase lead to the historic bank vaults, providing a captivating glimpse into the city’s past.

The role of Assistant Front Desk (Guest Services) Manager at Watermark BR is a full-time position reporting directly to the Guest Services Manager or Director of Rooms. This position plays a crucial role in providing attentive, courteous, and efficient service to guests from pre-arrival through their entire stay. The Assistant Front Desk Manager ensures a premium guest experience while simultaneously working to maximize room revenue and occupancy. This position requires the ability to multitask effectively and maintain high hospitality standards in a fast-paced environment. The successful candidate will be responsible for supporting the management team in supervising front desk operations and handling guest requests, reservations, and room assignments with professionalism and efficiency. Strong leadership, excellent communication skills, and expertise with front desk computer systems are essential for success in this role.

Watermark BR offers a compelling working environment with competitive pay and a comprehensive benefits package for eligible employees. The hotel's commitment to diversity and equal employment opportunity is evident, and it actively welcomes candidates from various backgrounds. This is an exceptional opportunity to join a distinctive luxury hotel that is both a historic landmark and a modern hospitality leader in Baton Rouge. Those with prior supervisory experience in hospitality and a passion for outstanding guest service will find Watermark BR to be a rewarding place to advance their careers.