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Association Manager

Boca Raton, FL, USA|Onsite, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,900.00 - $64,100.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Comprehensive health benefits package
401(k) plan with Company Match
opportunities for professional development
Collaborative and inclusive company culture
Hybrid work option after 120 days

Job Description

Paragon Events, based in Boca Raton, Florida, is a dynamic and innovative firm specializing in meetings, association management, and marketing. With an impressive national and global reach, Paragon serves diverse sectors ranging from corporate enterprises to non-profit organizations. Founded and led by CEO Renee Radabaugh, who brings over 35 years of industry experience, the company prides itself on delivering precise, efficient, and strategic solutions that help its clients meet and exceed their goals. Paragon Events is distinguished by its passionate and expert team that works collaboratively to design and implement services that ensure successful events, robust association management, and impactful... Show More

Job Requirements

  • Bachelor's degree in business administration, association management, or a related field preferred
  • 3-5+ years of association management, membership, or event management experience
  • Experience supporting boards of directors and membership-based organizations
  • Proficiency with AMS, event registration systems, and communications platforms
  • Ability to multitask and manage shifting priorities
  • Strong organizational and time management skills
  • Excellent communication and interpersonal abilities
  • Commitment to accuracy and attention to detail
  • Ability to work independently and collaboratively
  • Professionalism and discretion when handling confidential information
  • Willingness to travel up to 30% of the time
  • Availability to work evenings and weekends as required
  • Physical ability to handle event-related tasks including lifting up to 60 lbs
  • Proficiency with Microsoft Office Suite (Excel, Word, etc.), FileMaker, Outlook, and Smartsheets
  • Familiarity with association management software (AMS) such as NOVI is a plus

Job Qualifications

  • Bachelor's degree in business administration, association management, or a related field preferred
  • 3-5+ years of association management, membership, or event management experience
  • Experience supporting boards of directors and membership-based organizations
  • Proficiency with AMS, event registration systems, and communications platforms
  • CMP, CAE, or similar certifications are a plus
  • Proficiency with Microsoft Office Suite (Excel, Word, etc.), FileMaker, Outlook, and Smartsheets
  • Strong organizational and time management skills
  • Excellent communication and interpersonal abilities
  • Attention to detail and a commitment to accuracy
  • Ability to work independently and collaboratively
  • Adaptability and flexibility to handle shifting priorities and deadlines
  • Professionalism and discretion when handling confidential information
  • Familiarity with association management software (AMS) such as NOVI is a plus

Job Duties

  • Contribute to the development and execution of strategic objectives in collaboration with leadership and boards of directors
  • Ensure bylaws, policies, and SOPs are current and followed by all stakeholders
  • Identify procedural gaps and collaborate with senior leadership on continuous improvement
  • Support boards and committees through report preparation, strategic recommendations, and meeting recaps
  • Facilitate effective governance practices and ensure timely follow-up on action items
  • Lead membership, events, communications, and compliance initiatives
  • Develop and maintain project plans and timelines to ensure timely execution
  • Monitor program performance, track key metrics, and recommend process improvements
  • Coordinate cross-functional teams and resources to ensure alignment with organizational goals
  • Supervise and mentor staff and volunteers, providing guidance and oversight on a project or task basis
  • Coordinate internal and external meetings, including managing agendas, meeting materials/board packets, and preparing meeting minutes
  • Foster a collaborative and results-driven team culture
  • Maintain oversight of compliance deadlines, board initiatives, and project deliverables
  • Respond promptly and professionally to member and vendor inquiries
  • Research and implement operational improvements and best practices
  • Ensure the accuracy and timeliness of documentation, records, and reporting
  • Collaborate with accounting on budget development, financial reporting, and expense management
  • Process payments for membership dues, event registrations, and vendor invoices
  • Reconcile financial reports and ensure income and expense accuracy
  • Develop and execute membership recruitment, retention, and engagement strategies
  • Oversee membership database management, renewals, new enrollments, and onboarding
  • Lead member outreach and customer service initiatives, building strong member relationships
  • Provide membership performance reports and insights to leadership and boards
  • Manage member benefit programs and collaborate with marketing for promotions
  • Utilize association management systems (AMS), email marketing platforms, project management tools, and file-sharing systems
  • Maintain data integrity and optimize technology use for operational efficiency
  • Partner with the marketing team to develop and distribute newsletters, membership communications, and social media content
  • Oversee website updates to ensure accuracy and relevancy
  • Produce and procure promotional materials, brochures, and welcome kits
  • Plan and execute virtual and in-person meetings and events, managing logistics such as venue selection, registration, materials preparation, and vendor coordination
  • Oversee on-site operations, including registration, attendee support, and issue resolution
  • Collaborate with the events department on larger conferences and programs
  • Conduct post-event evaluations and reporting

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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