Associate Restaurant Manager

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

performance bonuses

flexible scheduling

Job Description

The hiring establishment is a well-established restaurant recognized for its commitment to quality, customer satisfaction, and operational excellence. This restaurant operates as a dynamic and customer-focused environment where delivering fast, positive guest relations and maintaining product and facility standards are core priorities. The restaurant prides itself on creating a customer-centric culture that emphasizes quality food, speedy service, and cleanliness, ensuring a consistent and outstanding dining experience. The team is driven by high standards and continuous improvement, governed by leadership committed to fostering growth, motivation, and efficiency throughout every shift.

The restaurant is currently seeking an Associate Restaurant Manager ... Show More

Job Requirements

High school diploma or GED
Supervisory experience in food service or retail environment
Demonstrated ability to maintain financial controls and coach hourly employees
Proven ability to drive customer satisfaction, financial performance and employee satisfaction
Strong leadership and communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Commitment to professional development and achieving managerial goals

Job Qualifications

High school diploma or GED
Supervisory experience in food service or retail environment
Ability to maintain financial controls
Ability to coach and train hourly employees
Proven track record in driving customer satisfaction
Demonstrated ability to achieve financial performance targets
Experience in employee development and performance management
Knowledge of food safety standards and operational processes

Job Duties

Maintain fast, accurate service, positive guest relations and ensure products meet company quality standards
Drive customer-focused culture by resolving customer issues and training managers and crew to meet or exceed service standards
Track, analyze and resolve customer complaints
Ensure food safety standards are met
Develop and drive restaurant annual operating plan
Analyze sales, labor, inventory and other controllable accounts and take corrective action to meet margin and sales growth targets
Train and mentor subordinates on financial analyses and profitability tips
Develop store CAPEX requests and liaise with vendors
Ensure facilities and equipment meet company standards
Monitor inventory, food preparation and order fulfillment daily
Establish restaurant speed with service (SWS) targets, monitor performance and resolve bottlenecks
Oversee weekly management and crew schedules
Direct all restaurant HR activity including hiring decisions, Learning Zone planning, performance management, compensation and employee relations up to termination
Provide training for management staff and develop Shift Managers and Assistant General Managers
Develop and monitor staffing plans and direct crew sourcing
Manage work environment to ensure fair and equitable treatment and compliance with workplace regulations
Achieve restaurant annual operating plan and margin improvements
Monitor weekly restaurant performance in sales, labor, and COGS
Track PRC results, DISSAT scores, Learning Zone certification levels, crew turnover and staffing levels

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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