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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
wellness programs
Job Description
Resorts World Las Vegas is a premier luxury resort and entertainment destination situated on the vibrant Las Vegas Strip. As a new beacon of hospitality and entertainment, Resorts World Las Vegas combines world-class accommodations, exclusive dining, thrilling entertainment, and state-of-the-art meeting and convention spaces, offering an unparalleled experience for travelers, business professionals, and event organizers alike. With a commitment to delivering exceptional service and innovative experiences, this luxury resort aims to set a new standard in the hospitality industry, emphasizing guest satisfaction, safety, and operational excellence. The resort fosters an inclusive and dynamic workplace environment where every team member is... Show More
Job Requirements
- At least 21 years of age
- high school diploma or equivalent
- minimum one (1) years of experience in a luxury hotel or convention sales
- minimum two (2) years of previous experience in the hospitality industry
- proof of eligibility to work in the United States
- ability to obtain the required licenses
Job Qualifications
- Strong selling and closing skills
- strong customer relations communication skills
- critical thinking skills, solution oriented
- ability to successfully mentor other team members
- polished appearance and demeanor
- excellent customer service skills
- ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
- strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
- ability to work varied shifts, including nights, weekends, and holidays
- bachelor’s degree preferred
- working knowledge of Delphi and Opera
- knowledge of property operations
- previous experience working in a meeting and convention hotel sales environment
- previous experience working in a large, luxury resort setting
Job Duties
- Participate in site inspections, entertainment, networking events, training as assigned midweek, evenings and weekends as needed
- meet and exceed quotas and financial goals set by management
- regularly and independently engage with cross-functional teammates to understand product and services available to groups and how the hotel differentiates itself from competitors
- meet or exceed room revenue and food and beverage quotas with small group bookings
- provide ongoing evaluation and account analysis on a monthly basis while tracking top producing companies
- maintain thorough knowledge of competitors’ products and pricing
- maintain account base of business through on-property customer meetings identifying repeat business opportunities
- cooperate with others in matters of mutual concern and interact with all departments to ensure consistency on all projects
- use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
- partner with the customer to understand needs and meeting objectives, effectively position the unique value proposition of the property to align with customers’ needs to close business and meet financial objectives
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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