Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
wellness programs
Job Description
Resorts World Las Vegas is a premier luxury resort and entertainment destination situated on the vibrant Las Vegas Strip. As a new beacon of hospitality and entertainment, Resorts World Las Vegas combines world-class accommodations, exclusive dining, thrilling entertainment, and state-of-the-art meeting and convention spaces, offering an unparalleled experience for travelers, business professionals, and event organizers alike. With a commitment to delivering exceptional service and innovative experiences, this luxury resort aims to set a new standard in the hospitality industry, emphasizing guest satisfaction, safety, and operational excellence. The resort fosters an inclusive and dynamic workplace environment where every team member is valued as an ambassador of the brand, tasked with upholding the highest standards of service, security, cleanliness, and guest engagement. This culture of ownership and excellence creates an inspiring atmosphere that motivates employees to contribute meaningfully to the company's ongoing success and the memorable experiences of its guests.
The Associate Meetings Manager role at Resorts World Las Vegas is a pivotal position within the resort’s sales and event management team. This role is primarily responsible for developing and contracting small group and convention business across all brands within the expansive Resorts World campus. The Associate Meetings Manager will spearhead efforts to cultivate new customer relationships while managing and strengthening existing property partnerships with current and prospective clients. Integral to this role is the ability to foster strong internal collaboration across multiple departments and business units, ensuring seamless communication and coordination to meet and exceed customer expectations effectively.
Operating in a uniquely dynamic environment that includes luxury hospitality, entertainment, and varied business services, this role demands someone who is proactive and client-focused. The Associate Meetings Manager is expected to support the resort’s financial objectives by meeting assigned quotas and contributing to revenue growth through strategic sales of group bookings and conventions. Responsibilities extend beyond sales, encompassing regular, independent engagement with cross-functional teams to gain deep knowledge of the resort’s offerings and competitive advantages. This enables the manager to position the property effectively against competitors and to leverage unique selling points that resonate with client needs.
Additionally, the role requires participating in site inspections, networking events, and trainings, often during midweek, evenings, and weekends, reflecting the nature of the hospitality and events industry. The Associate Meetings Manager must maintain comprehensive knowledge of competitors’ products and pricing structures, perform monthly evaluations and account analyses, and ensure continuous relationship management through on-property meetings. The position demands excellent communication and interpersonal skills, critical thinking, and customer-service aptitude to develop long-term brand loyalty and deliver exceptional customer experiences.
This is a demanding but rewarding role that offers a chance to thrive in a high-energy luxury resort environment and contribute directly to one of the most exciting new developments on the Las Vegas Strip. The Associate Meetings Manager role supports Resorts World Las Vegas’ mission of excellence and innovation by partnering with clients whose values align with those of the resort to drive growth, loyalty, and outstanding event experiences.
The Associate Meetings Manager role at Resorts World Las Vegas is a pivotal position within the resort’s sales and event management team. This role is primarily responsible for developing and contracting small group and convention business across all brands within the expansive Resorts World campus. The Associate Meetings Manager will spearhead efforts to cultivate new customer relationships while managing and strengthening existing property partnerships with current and prospective clients. Integral to this role is the ability to foster strong internal collaboration across multiple departments and business units, ensuring seamless communication and coordination to meet and exceed customer expectations effectively.
Operating in a uniquely dynamic environment that includes luxury hospitality, entertainment, and varied business services, this role demands someone who is proactive and client-focused. The Associate Meetings Manager is expected to support the resort’s financial objectives by meeting assigned quotas and contributing to revenue growth through strategic sales of group bookings and conventions. Responsibilities extend beyond sales, encompassing regular, independent engagement with cross-functional teams to gain deep knowledge of the resort’s offerings and competitive advantages. This enables the manager to position the property effectively against competitors and to leverage unique selling points that resonate with client needs.
Additionally, the role requires participating in site inspections, networking events, and trainings, often during midweek, evenings, and weekends, reflecting the nature of the hospitality and events industry. The Associate Meetings Manager must maintain comprehensive knowledge of competitors’ products and pricing structures, perform monthly evaluations and account analyses, and ensure continuous relationship management through on-property meetings. The position demands excellent communication and interpersonal skills, critical thinking, and customer-service aptitude to develop long-term brand loyalty and deliver exceptional customer experiences.
This is a demanding but rewarding role that offers a chance to thrive in a high-energy luxury resort environment and contribute directly to one of the most exciting new developments on the Las Vegas Strip. The Associate Meetings Manager role supports Resorts World Las Vegas’ mission of excellence and innovation by partnering with clients whose values align with those of the resort to drive growth, loyalty, and outstanding event experiences.
Job Requirements
- At least 21 years of age
- high school diploma or equivalent
- minimum one (1) years of experience in a luxury hotel or convention sales
- minimum two (2) years of previous experience in the hospitality industry
- proof of eligibility to work in the United States
- ability to obtain the required licenses
Job Qualifications
- Strong selling and closing skills
- strong customer relations communication skills
- critical thinking skills, solution oriented
- ability to successfully mentor other team members
- polished appearance and demeanor
- excellent customer service skills
- ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
- strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
- ability to work varied shifts, including nights, weekends, and holidays
- bachelor’s degree preferred
- working knowledge of Delphi and Opera
- knowledge of property operations
- previous experience working in a meeting and convention hotel sales environment
- previous experience working in a large, luxury resort setting
Job Duties
- Participate in site inspections, entertainment, networking events, training as assigned midweek, evenings and weekends as needed
- meet and exceed quotas and financial goals set by management
- regularly and independently engage with cross-functional teammates to understand product and services available to groups and how the hotel differentiates itself from competitors
- meet or exceed room revenue and food and beverage quotas with small group bookings
- provide ongoing evaluation and account analysis on a monthly basis while tracking top producing companies
- maintain thorough knowledge of competitors’ products and pricing
- maintain account base of business through on-property customer meetings identifying repeat business opportunities
- cooperate with others in matters of mutual concern and interact with all departments to ensure consistency on all projects
- use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
- partner with the customer to understand needs and meeting objectives, effectively position the unique value proposition of the property to align with customers’ needs to close business and meet financial objectives
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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