Associate Marketing Operations Specialist

CareScout is a dedicated division of Genworth Financial, Inc., a respected Fortune 500 company known for its innovative financial products and services designed to help families navigate the complex challenges associated with aging. At CareScout, the mission is to simplify and dignify the aging experience by transforming how families plan and pay for long-term care. We focus on creating a seamless and supportive experience for those managing the fragmented and often confusing long-term care system. With a team grounded in compassion and a relentless pursuit of improvement, we strive to create a sense of belonging for people in every phase of life. Our efforts are aimed at reimagining the system to help all Americans age with confidence, providing tools, resources, and support that empower individuals and families alike. Working here means being part of a community that values care, curiosity, and collaboration, where employees feel energized by shared goals and a culture that embraces innovation and fun. This position is a hybrid role based in Richmond, Virginia, available to residents of Virginia with in-office responsibilities that foster team collaboration and connectivity. The compensation and benefits package offered aligns with industry standards and supports employees’ well-being and professional growth.

The Associate Marketing Operations Specialist plays a crucial role within the Marketing Operations team, reporting directly to the Senior Manager of Marketing Technology and Operations. This role is integral to maintaining efficient and effective workflows and supporting the execution of the company’s event management strategy. The incumbent works closely with Distribution and Brand teams to coordinate, plan, and deliver marketing events at both regional and national levels. Critical to success in this role are exceptional organizational skills, a proactive and customer-focused mindset, and the ability to thrive in a fast-paced environment juggling multiple projects simultaneously. The position requires keen attention to detail, the capacity to manage priorities with a sense of urgency, and proficiency in workflow systems like Monday.com. The Associate Marketing Operations Specialist acts as a vital liaison between multiple teams to ensure smooth operations and adherence to brand standards across various marketing initiatives. Additional responsibilities include administrative support for events, logistical coordination, sponsorship management, and continuous process improvement. This role suits individuals who are curious, persistent, collaborative, and solution-oriented, with strong communication skills and a technology-savvy approach to navigating multiple platforms. This opportunity offers the chance to be part of a transformative company dedicated to impacting aging services positively, while developing professionally within a supportive and innovative workplace environment.