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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive compensation
comprehensive healthcare coverage
Multiple 401(k) savings plan options
Auto enrollment in employer-directed retirement account feature
Generous paid time off including holidays, volunteer time off and paid family leave
Disability, life, and long-term care insurance
Tuition reimbursement, student loan repayment, and training and certification support
Wellness support including gym membership reimbursement and employee assistance program resources
Caregiver and mental health support services
Job Description
CareScout is a dedicated division of Genworth Financial, Inc., a respected Fortune 500 company known for its innovative financial products and services designed to help families navigate the complex challenges associated with aging. At CareScout, the mission is to simplify and dignify the aging experience by transforming how families plan and pay for long-term care. We focus on creating a seamless and supportive experience for those managing the fragmented and often confusing long-term care system. With a team grounded in compassion and a relentless pursuit of improvement, we strive to create a sense of belonging for people in every phase... Show More
Job Requirements
- Associate degree or equivalent
- two plus years experience in a process-oriented, coordination, or operations role
- experience with workflow systems preferred
- strong interpersonal and communication skills
- ability to manage multiple projects and priorities effectively
- proactive and solution-focused mindset
- technology proficiency and quick adaptability
- familiarity with multichannel marketing platforms
- strong organizational skills
- ability to work collaboratively in cross-functional teams
Job Qualifications
- Two plus years experience in process-oriented, coordination, or operations roles
- experience with workflow systems such as ServiceNow, Monday.com, or Asana preferred
- strong relationship-building, influencing, and collaboration skills among stakeholders at various levels
- ability to negotiate and adapt to competing and changing priorities
- positive, solutions-oriented attitude managing multiple deadlines in high-energy environments
- collaborative and proactive work approach with strong ownership and follow-through
- comfortable with technology and quick to learn new online systems including event registration and vendor platforms
- multichannel expertise across web, print, social media, video, and email
- strong written and verbal communication skills conveying status, risks, and next steps clearly
- experience working in multi-functional teams and matrix organizations
Job Duties
- Monitoring and facilitating the flow of projects through workflow systems such as Monday.com
- coordinating logistics, sponsorships, and brand presence at regional and national industry events
- providing administrative support for events including registration coordination and pre-event logistics
- executing a range of administrative tasks supporting Brand and Marketing efforts
- monitoring and advocating for adherence to brand standards across creative development and review processes
- identifying and implementing opportunities for continuous improvement in workflows, tools, and ways of working
- serving as a key point of contact between Marketing Operations, Brand, and Distribution teams to ensure alignment and smooth execution
- performing other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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