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Associate Manager - Valet & Parking Services - Kernodle Clinic

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.75 - $15.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
Company-paid Life Insurance
AD&D insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays
floating holidays
Annual incentive bonuses

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across their numerous locations. The company's core mission is to deliver smiles by providing compassionate and professional service that not only eases the anxiety of patients and their families but also ensures guests feel valued and cared for during their visit. As a hospitality service provider specializing in parking and guest services, Towne Park operates with a focus on quality and customer satisfaction, making every interaction an opportunity to brighten someone's day. With a reputation built on integrity and excellence,... Show More

Job Requirements

  • Valid driver's license and clean driving record
  • Minimum of one year related experience in hospitality
  • Ability to drive manual transmission
  • Proficiency in MS Office and point-of-sale technology
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds occasionally
  • Ability to work in varying weather conditions
  • Ability to stand and walk for extended periods
  • High school diploma or equivalent minimum
  • Ability to work independently with minimal supervision

Job Qualifications

  • Associate's degree or equivalent preferred
  • Minimum of one year of related hospitality experience
  • Valid driver's license with clean driving record
  • Knowledge of Towne Park safety, security, and operational procedures
  • Proficiency in computer applications including MS Office and point-of-sale systems
  • Strong written and verbal communication skills
  • Ability to drive manual transmission
  • Ability to handle guest complaints with composure and professionalism
  • Understanding of business metrics, accounting, and customer service principles
  • Ability to represent the company effectively in diverse settings

Job Duties

  • Ensure the guest service experience is delivered exceptionally and consistently on all shifts
  • Manage the hiring, training, evaluation, and discharge of associates
  • Plan, assign, and direct work for service delivery
  • Appraise performance and provide coaching and disciplinary actions when necessary
  • Address customer complaints promptly and professionally
  • Manage labor resources efficiently to support business demands
  • Maintain strong client relationships and communication
  • Oversee financial operations including revenue reconciliation and reporting
  • Ensure compliance with safety, security, and company policies
  • Supervise at least two associates and foster a positive team environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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