Associate Manager - Valet & Parking Services - Hilton Orlando
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
Life insurance
short-term disability
long-term disability
401k retirement savings plan
Paid Time Off
Paid holidays
paid floating holidays
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences and creating smiles every day. At Towne Park, the mission goes beyond just providing jobs — the company strives to make a positive and meaningful impact on millions of patients, visitors, and guests it serves across its numerous locations. Recognized for its commitment to outstanding service quality, Towne Park integrates a culture of compassion, attentiveness, and professionalism in every interaction, making it a rewarding workplace for those passionate about customer service and hospitality. The company operates in environments that range from healthcare facilities to event venues, ensuring... Show More
Job Requirements
- Valid driver's license and clean driving record
- Minimum of one year of related hospitality experience
- Ability to drive manual transmission
- Proficiency with MS Office and relevant technology
- Strong communication and interpersonal skills
- Ability to perform physical tasks such as lifting up to 50 pounds
- Ability to work in varying weather conditions and maintain composure under pressure
Job Qualifications
- Associate's degree or equivalent degree preferred
- Valid driver's license and clean driving record
- Minimum of one year of related experience in hospitality
- Knowledge of Towne Park's and site-specific safety and security procedures
- Knowledge of Towne Park's customer service principles and confidentiality policies
- Computer proficiency including MS Office and point-of-sale applications
- Strong written and verbal communication skills
- Ability to manage and lead a team effectively
- Ability to handle customer complaints professionally
Job Duties
- Ensure the guest service experience is delivered exceptionally and consistently on all shifts
- Allocate labor resources efficiently to support service delivery and adjust staffing as needed
- Engage actively in recruitment and hiring processes
- Assist in setting employee expectations and provide proper orientation and training
- Conduct regular performance appraisals and provide coaching and disciplinary actions when necessary
- Develop and maintain cohesive working relationships with clients and stay visible on site
- Drive business metrics including forecasting, productivity, claims, customer service, and turnover management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter