Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Company-paid telemedicine service for all full-time benefit-eligible team members
On-Demand Pay – request a pay advance
Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Flex Spending Account
Dependent Care Flex Plan
Health savings account
401(k) Retirement Savings Plan with company matching
Paid Time Off
Holiday pay
Team Member Assistance Program – counseling services at the other end of the phone
Discounted Meal Tickets
Referral Bonus Program – earn money for referring your friends
Tuition Assistance (for programs directly related to team member's position)
Lasting relationships with our residents who have so much wisdom to share
Job Description
Sagora Senior Living is a distinguished provider of senior living communities that focus on delivering exceptional care and quality of life to residents through independent living, assisted living, and memory care options. Established with a powerful mission to put Residents First, Sagora prides itself on fostering a warm, welcoming environment where both residents and team members feel valued and empowered. As an employer, Sagora is recognized as a Great Place to Work, emphasizing professional growth, team collaboration, and a community-centered approach. The company's name itself symbolizes its core philosophy: 'Sagora' combines 'Sage,' meaning wise person, and 'Agora,' a gathering place,... Show More
Job Requirements
- One or more years of previous management experience in the senior housing, hospitality, or service industry
- Advanced computer and Microsoft Office skills
- Desire to work with senior adults
- Ability to solve complex operational and people problems
- Valid driver’s license in good standing and meet company driving standards
- Excellent verbal and written communication skills
- Completion of company and state-required background checks prior to the first day
- Health screening and T.B./CXR clearance per state requirements
Job Qualifications
- One or more years of previous management experience in the senior housing, hospitality, or service industry
- Advanced computer and Microsoft Office experience with the ability to create reports and analyze operational issues
- Strong communication skills, both verbal and written, with the ability to effectively communicate with residents, families, and team members
- Experience in recruitment, training, and team motivation
- Ability to solve complex operational and interpersonal problems
- Valid driver’s license in good standing
- Familiarity with emergency response and crisis management
- Knowledge of resident-focused customer service operations
Job Duties
- Support the Executive Director and fulfill the role of Executive Director in the absence of such a leader, providing guidance and direction to residents, residents' families, and team members
- Interact with residents and families to build relationships
- Responsible for details of resident customer service operations, including dining room service, housekeeping, concierge, and business office services
- Assist other members of the management team with budgetary issues
- Submit reports as directed
- Assist in recruiting, hiring, training, disciplining, terminating, promoting, and motivating all team members
- Perform administrative functions in support of the Executive Director
- Work with other management team members to market and manage the community
- Serve as Manager on Duty (MOD) as assigned
- On-call 24 hours a day for emergency/crisis situations
- Work weekends and holiday rotation to ensure appropriate coverage on weekends and holidays
- Perform all other duties as assigned or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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