Associate Engagement Coordinator

South Bend, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $25.50

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

employee recognition programs

Job Description

SpartanNash is a prominent member of the C&S Wholesale Grocers family of companies, recognized as a leading food solutions company delivering the essential ingredients for a better life. With a vast distribution network across all 50 states, SpartanNash operates as a distributor, wholesaler, and retailer, specializing in grocery and household goods, including fresh produce and the popular Our Family portfolio of products. The company's extensive global supply chain network allows it to serve a diversified customer base, including national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and its own brick-and-mortar grocery stores, pharmacies, and fuel centers. SpartanNash fosters a culture focused on community and employee satisfaction, proudly referring to its vibrant workforce as the "braggingly happy team members," which ranges across roles from bakery managers to order selectors, IT developers to vice presidents of finance, HR business partners to export specialists. This dynamic team drives forward the success of the company by delivering exceptional service and operational excellence across all facets of the business.

The Associate Engagement Coordinator at SpartanNash plays a crucial role within the store environment in Dowagiac, Michigan. This position is dedicated to managing the full employment lifecycle of store employees, focusing primarily on fostering a "people first" culture through innovative and effective employee engagement initiatives. The Coordinator is responsible for supporting critical processes including hiring, orientation, training, safety, compliance, and communication within the store. By owning the recruitment process from job posting and interviewing to onboarding, the Coordinator ensures a smooth and engaging experience for new hires. Beyond recruitment, the role involves maintaining high employee engagement through recognition programs conducted daily, weekly, and periodically to keep morale and motivation high among store staff.

Additionally, the Associate Engagement Coordinator manages compliance responsibilities at the store level, ensuring all documentation, such as I-9 forms and minor work permits, are current and compliant. This role also involves overseeing the associate experience by maintaining off-stage areas like break rooms, offices, and training spaces to create a welcoming and comfortable work environment. Depending on store volume, the Coordinator may also take on some scheduling responsibilities, serving as the person in charge for a portion of weekly schedules. The position demands proficiency in Microsoft Office Suite, exceptional written and verbal communication skills, and strong organizational capabilities to manage multiple tasks efficiently. The Coordinator serves as a vital partner to local HR Business Partners, supporting hiring events and staffing needs as required. This full-time role is a fantastic opportunity for professionals looking to contribute to a company that values its employees and strives to create a supportive and inclusive workplace. SpartanNash is an equal opportunity employer, committed to associate development, fostering two-way communication, and promoting a sense of belonging. While the company does not sponsor work visas for this position, it provides a competitive total rewards benefits package reflecting its People First culture.

Job Requirements

High School Diploma required
College degree or coursework preferred
One year human resources administrative support experience or coursework required
Strong written and verbal communication skills
Ability to interact with associates at all levels
Attention to detail
Strong data entry skills
Effective organization, prioritization, and multitasking skills
Ability to handle and maintain confidentiality
Knowledge of human resources principles preferred
Proficiency in Microsoft Office required
Prior experience with HRIS/HRMS preferred
Ability to work in fast-paced environment
Commitment to core values
Must be able to lift up to 30 pounds frequently and 50 pounds occasionally
Must be able to stand and walk for extended periods
May bend, stoop, twist, and turn frequently
Able to work in varied temperatures
May be exposed to outside weather conditions
Noise level usually low to moderate
Travel requirements vary

Job Qualifications

High School Diploma required
College degree or college coursework in Business Administration, Human Resources, or related area preferred
One year of Human Resources administrative support experience or Human Resource college coursework required
Strong written and verbal communication skills
Customer service skills and ability to interact with associates at all levels
Strong attention to detail and organizational skills
Ability to handle and maintain confidentiality of sensitive information
Knowledge of human resources principles and practices preferred
Proficient in Microsoft Office including Word, Excel, and PowerPoint
Experience with HRIS/HRMS preferred
Ability to manage in a fast-paced and energetic environment
Demonstrated commitment to core values of serving others, having fun, creating solutions, and winning

Job Duties

Manage full cycle recruiting process in workday including posting jobs, conducting interviews, and coordinating final interviews with store leadership
Complete job offer and onboarding processing through workday
Set up and conduct orientation for store as needed
Partner with local HR Business Partner to post or add hiring events or additional resources to staff as needed
Manage the first 90 days of employment for new hires to validate training and drive engaged teams
Own and execute store engagement programs including daily, weekly, and periodic recognition activities
Maintain proficiency in Microsoft Office Suite and utilize strong written and verbal communication skills
Ensure compliance ownership at store/location level including processing timely terminations, I-9 processing, and maintaining current and compliant minor work permits
Support scheduling and workforce management system reporting
Manage off-stage locations in store for associate experience such as break rooms, office, and training spaces
May serve as Person-In-Charge for a portion of weekly schedules based on store volume and need
Perform additional responsibilities as assigned