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Montage Hotels & Resorts logo

Associate Director, Meetings & Events

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $94,000.00 - $118,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
competitive salary

Job Description

Montage International is a renowned luxury resort and hotel company dedicated to delivering unparalleled guest experiences and exceptional service. Known for its commitment to excellence, Montage International operates a collection of prestigious properties that emphasize elegance, sophistication, and personalized attention to detail. With a passion for hospitality and a culture that encourages employees to pursue what they love, Montage fosters a work environment that is both inspiring and rewarding. This approach attracts dynamic professionals who thrive in a high-touch, service-oriented setting and are eager to contribute meaningfully to the organization's success.

At Montage International, the culture of doing ... Show More

Job Requirements

  • High school diploma or equivalent
  • Prefer bachelor’s degree
  • Minimum 2 years management experience
  • 3-5 years meetings and events experience preferred
  • Knowledge of food and beverage products
  • Ability to mentor and motivate team
  • Proactive and adaptable to new situations
  • Strong multitasking abilities
  • Excellent communication skills in English
  • Hands-on management style
  • Proficient with computer software including Delphi, Opera, Social Tables, Microsoft Office
  • Ability to sit for up to 5 hours and be mobile for rest of working day
  • Ability to lift up to 15 lbs occasionally
  • Ability to perform physical activities like walking, bending, and climbing
  • Legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • 2-3 years of management experience
  • Ability to mentor and motivate a dynamic team
  • 3-5 years meeting and event experience preferred in luxury resort or hotel
  • Extensive knowledge of food and beverage products and presentation
  • Proactive team builder involved in selection and retention of associates
  • Adaptable and positive attitude toward change
  • Strong multitasking skills
  • Effective communication with guests, management, and associates
  • Hands-on manager with creativity and problem-solving skills
  • Proficient in Delphi, Opera, Social Tables, and Microsoft Office programs

Job Duties

  • Assist in managing and leading the Meetings & Events team
  • Maximize revenues and profitability of meetings and events
  • Control expenses and protect guest experience integrity
  • Contribute to strategic planning for meetings and events
  • Lead team to build rapport with guests pre, during, and post events
  • Oversee meetings such as resume, BEO, scrub, credit, and departmental meetings
  • Represent Director in director’s absence
  • Review and assist in sales contracts and agreements
  • Manage adherence to deadlines and timely flow of information
  • Forecast group rooms and food and beverage revenues accurately
  • Maximize efficiency via scheduling and cost control
  • Assist in selecting, training, coaching, and developing Associates
  • Supervise team assignments, service evaluations, and disciplinary actions
  • Identify areas for improvement and implement action steps
  • Maintain updated resort meeting information
  • Manage high profile and high touch events
  • Maintain strong client relationships and communicate event requirements
  • Participate in site visits and planning meetings
  • Act as liaison between guests and operating departments
  • Communicate clearly in English

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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