
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $94,000.00 - $118,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
competitive salary
Job Description
Montage International is a renowned luxury resort and hotel company dedicated to delivering unparalleled guest experiences and exceptional service. Known for its commitment to excellence, Montage International operates a collection of prestigious properties that emphasize elegance, sophistication, and personalized attention to detail. With a passion for hospitality and a culture that encourages employees to pursue what they love, Montage fosters a work environment that is both inspiring and rewarding. This approach attracts dynamic professionals who thrive in a high-touch, service-oriented setting and are eager to contribute meaningfully to the organization's success.
At Montage International, the culture of doing what you love permeates every aspect of the organization. Employees are empowered to bring their unique talents and creativity to their roles, helping to set new standards in luxury hospitality. The company is committed to inclusivity and diversity, welcoming applicants with disabilities and ensuring reasonable accommodations during the hiring process. This ethos reflects Montage’s broader commitment to its people and guests alike, fostering a supportive and respectful workplace.
The Associate Director of Meetings & Events position is a pivotal leadership role within the company’s Meetings & Events team. This role involves assisting in the management, training, and leadership of a dedicated team to ensure the delivery of successful meetings and events. The Associate Director plays an integral role in overseeing all operational aspects related to meetings and events, including maximizing revenue and profitability while exercising careful control over expenses. A key focus of the position is maintaining the integrity of the guest experience, ensuring that every event meets the high standards expected at Montage properties.
This leadership position requires a proactive business partner who supports the company’s goals, vision, mission, and values through strong interpersonal skills and creative problem-solving. The Associate Director is responsible for managing event logistics such as meeting room capacities, banquet setups, food and beverage coordination, and audio-visual requirements. Collaboration is a critical component of this role, as the Associate Director oversees strategic planning to optimize client satisfaction, operational efficiency, and financial targets.
The role demands strong communication capabilities with guests, teams, and other departments to foster positive relationships and repeat business. The Associate Director participates in essential meetings geared toward event planning and execution, including reviewing sales contracts and managing deadlines to ensure fluid information exchange throughout the team. This position also involves coaching and developing team members to enhance performance and meet future departmental needs, emphasizing effective leadership and team-building skills.
With a salary range between $94,000 and $118,000, this role offers a rewarding career opportunity in the luxury hospitality sector. The position entails active engagement in high-profile group events, maintaining close client relations, and representing the Director of Meetings & Events when necessary. Candidates should be hands-on managers who bring innovation, creativity, and critical thinking to the role, with a strong capacity to analyze and resolve complexities related to event management.
Travel within the resort and hotel environment may be required, along with daily use of computer programs such as Delphi, Opera, Social Tables, and Microsoft Office. Physical demands include both desk work and mobility within the property to ensure timely coordination and support. Overall, this is an excellent opportunity for experienced meeting and event professionals aspiring to grow within a fast-paced, luxury hospitality brand that values passion, leadership, and excellence.
At Montage International, the culture of doing what you love permeates every aspect of the organization. Employees are empowered to bring their unique talents and creativity to their roles, helping to set new standards in luxury hospitality. The company is committed to inclusivity and diversity, welcoming applicants with disabilities and ensuring reasonable accommodations during the hiring process. This ethos reflects Montage’s broader commitment to its people and guests alike, fostering a supportive and respectful workplace.
The Associate Director of Meetings & Events position is a pivotal leadership role within the company’s Meetings & Events team. This role involves assisting in the management, training, and leadership of a dedicated team to ensure the delivery of successful meetings and events. The Associate Director plays an integral role in overseeing all operational aspects related to meetings and events, including maximizing revenue and profitability while exercising careful control over expenses. A key focus of the position is maintaining the integrity of the guest experience, ensuring that every event meets the high standards expected at Montage properties.
This leadership position requires a proactive business partner who supports the company’s goals, vision, mission, and values through strong interpersonal skills and creative problem-solving. The Associate Director is responsible for managing event logistics such as meeting room capacities, banquet setups, food and beverage coordination, and audio-visual requirements. Collaboration is a critical component of this role, as the Associate Director oversees strategic planning to optimize client satisfaction, operational efficiency, and financial targets.
The role demands strong communication capabilities with guests, teams, and other departments to foster positive relationships and repeat business. The Associate Director participates in essential meetings geared toward event planning and execution, including reviewing sales contracts and managing deadlines to ensure fluid information exchange throughout the team. This position also involves coaching and developing team members to enhance performance and meet future departmental needs, emphasizing effective leadership and team-building skills.
With a salary range between $94,000 and $118,000, this role offers a rewarding career opportunity in the luxury hospitality sector. The position entails active engagement in high-profile group events, maintaining close client relations, and representing the Director of Meetings & Events when necessary. Candidates should be hands-on managers who bring innovation, creativity, and critical thinking to the role, with a strong capacity to analyze and resolve complexities related to event management.
Travel within the resort and hotel environment may be required, along with daily use of computer programs such as Delphi, Opera, Social Tables, and Microsoft Office. Physical demands include both desk work and mobility within the property to ensure timely coordination and support. Overall, this is an excellent opportunity for experienced meeting and event professionals aspiring to grow within a fast-paced, luxury hospitality brand that values passion, leadership, and excellence.
Job Requirements
- High school diploma or equivalent
- Prefer bachelor’s degree
- Minimum 2 years management experience
- 3-5 years meetings and events experience preferred
- Knowledge of food and beverage products
- Ability to mentor and motivate team
- Proactive and adaptable to new situations
- Strong multitasking abilities
- Excellent communication skills in English
- Hands-on management style
- Proficient with computer software including Delphi, Opera, Social Tables, Microsoft Office
- Ability to sit for up to 5 hours and be mobile for rest of working day
- Ability to lift up to 15 lbs occasionally
- Ability to perform physical activities like walking, bending, and climbing
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent required
- Bachelor’s degree preferred
- 2-3 years of management experience
- Ability to mentor and motivate a dynamic team
- 3-5 years meeting and event experience preferred in luxury resort or hotel
- Extensive knowledge of food and beverage products and presentation
- Proactive team builder involved in selection and retention of associates
- Adaptable and positive attitude toward change
- Strong multitasking skills
- Effective communication with guests, management, and associates
- Hands-on manager with creativity and problem-solving skills
- Proficient in Delphi, Opera, Social Tables, and Microsoft Office programs
Job Duties
- Assist in managing and leading the Meetings & Events team
- Maximize revenues and profitability of meetings and events
- Control expenses and protect guest experience integrity
- Contribute to strategic planning for meetings and events
- Lead team to build rapport with guests pre, during, and post events
- Oversee meetings such as resume, BEO, scrub, credit, and departmental meetings
- Represent Director in director’s absence
- Review and assist in sales contracts and agreements
- Manage adherence to deadlines and timely flow of information
- Forecast group rooms and food and beverage revenues accurately
- Maximize efficiency via scheduling and cost control
- Assist in selecting, training, coaching, and developing Associates
- Supervise team assignments, service evaluations, and disciplinary actions
- Identify areas for improvement and implement action steps
- Maintain updated resort meeting information
- Manage high profile and high touch events
- Maintain strong client relationships and communicate event requirements
- Participate in site visits and planning meetings
- Act as liaison between guests and operating departments
- Communicate clearly in English
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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