Assistant Valet Guest Service Manager - Memphis TN

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized parking services provider headquartered in Nashville, Tennessee. Specializing in hospitality-focused parking solutions, PMC serves a wide array of industries including hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. With a strong operational footprint spanning multiple states, PMC is known for its white-glove, customer-first approach that integrates seamless service directly into the hospitality experience. The company prides itself on delivering premium valet and self-parking management, shuttle transportation, event parking, and porter/bell services that elevate convenience and satisfaction for their guests and partners alike.

PMC is currently seeking a dedicated and motiva... Show More

Job Requirements

  • High school diploma or GED
  • At least 1 year previous supervisory experience preferred
  • Valid driver’s license and reliable transportation
  • Clean motor vehicle record with no more than three moving violations in three years
  • Ability to pass and maintain a clean background check
  • Willingness to work flexible hours including some weekends or holidays
  • Ability to lift moderate weights and perform physical activities
  • Proficiency in verbal and written communication
  • Ability to use personal cell phone for work-related communication
  • Willingness to travel occasionally for audits and corporate meetings

Job Qualifications

  • High school diploma or GED
  • Minimum 1 year supervisory or related customer service experience preferred
  • Experience in hospitality or parking management is advantageous
  • Management, leadership, or business training or certifications preferred
  • Valid driver’s license with clean motor vehicle record
  • Ability to deliver exceptional guest service and professional communication
  • Strong analytical and problem-solving skills
  • Ability to manage payroll and revenue data effectively
  • Demonstrated leadership and team development abilities
  • Proficient in applying safety standards and operational procedures

Job Duties

  • Provide hands-on guest service training to all associates
  • Monitor daily guest interactions to uphold service standards
  • Supervise and coordinate valet operations ensuring safety and efficiency
  • Lead hiring, onboarding, training, and performance management of associates
  • Maintain professional appearance and service standards among staff
  • Communicate clearly with clients and associates addressing issues proactively
  • Conduct weekly payroll audits and submit accurate reports
  • Assist with revenue management and adherence to financial SOPs
  • Develop high-potential associates through training and leadership development
  • Serve as an on-call contact for urgent operational issues
  • Oversee execution of company initiatives and compliance
  • Involve team in planning and decision-making to improve processes
  • Attend staff meetings and complete training modules timely
  • Work flexible hours and travel as needed for financial reviews or meetings

Job Location

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