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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $24.50
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
career advancement
Professional Development
Tuition Reimbursement
Scholarship Opportunities
Job Description
KFC is a globally recognized fast-food restaurant chain known for its iconic fried chicken and commitment to delivering high-quality customer experiences. With a rich heritage spanning decades, KFC has established itself as a leader in the quick-service restaurant industry by focusing on innovation, exceptional food quality, and excellent customer service. The brand operates thousands of locations worldwide and emphasizes a culture of equity, inclusion, and belonging, making it a rewarding place for employees to grow and thrive. KFC’s corporate philosophy encourages team members at every level to take ownership of their responsibilities while fostering a fun and challenging work environment.... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC’s culture and values, promoting equity inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition collaboration and motivation
- Identify and recruit exceptional talent supporting the Restaurant General Manager in the hiring process
- Possess strong communication skills for conducting performance appraisals taking disciplinary action and motivating and training employees
- Adhere to corporate policies procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC’s culture and values, promoting equity inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the Restaurant General Manager in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies procedures and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the Restaurant General Manager in assessing team performance and provide ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the Restaurant General Manager when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while driving a culture of equity, inclusion and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the Restaurant General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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