Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
This job opportunity is with an established organization that specializes in ticket sales and box office operations for various events. The company plays a crucial role in the entertainment and events sector by managing ticketing logistics and ensuring smooth operational processes for events ranging from concerts and theater performances to special public shows. Their team is dedicated to maintaining excellent client relationships while overseeing all aspects of ticketing to provide an outstanding customer experience.
The current role being offered is the Box Office Manager position, which involves overseeing the daily operations of the box office. This position requires direct ... Show More
The current role being offered is the Box Office Manager position, which involves overseeing the daily operations of the box office. This position requires direct ... Show More
Job Requirements
- Ability to work flexible hours including evening, weekends and holidays
- Bachelor’s degree from four-year college or university preferred
- 3 years of experience and/or training in box office environment or equivalent combination of education and experience
- proficiency in Microsoft Office software
- Ticketmaster or other ticketing system experience preferred
- strong leadership and supervisory skills
- excellent interpersonal and communication skills
- ability to manage multiple projects and handle high-pressure situations independently
Job Qualifications
- Bachelor’s degree from four-year college or university preferred
- 3 years of experience and/or training in box office environment or equivalent combination of education and experience
- proficiency in Microsoft Office software
- Ticketmaster or other ticketing system experience preferred
- ability to work flexible hours including evening, weekends and holidays
- excellent organizational and communication skills
- demonstrated leadership and supervisory experience
- strong customer service orientation
Job Duties
- Direct and oversee the internal control of daily operations of the box office
- coordinate all event information between promoters, facility personnel and ticket company, including final scaling, ticket pricing, seating configuration, building event, placing holds, managing event throughout on sale period and preparing day of show settlement
- monitor daily ticket sales for all upcoming events and communicate information to the Vice President and promoter representative
- establish file on each event that includes seats on hold for the building and promoter, all ticket orders, event audits and ticket build instructions
- oversee hiring and training of part-time staff
- assist in hiring and is responsible for training of full-time staff
- send scan counts as requested by promoters during ingress
- demonstrate excellent rapport with clients and respond promptly to client needs and requests for service and assistance
- work independently and handle most box office questions without assistance
- open and/or close ticket window as required
- accurately dispense tickets as requested by patrons, accept payment and make change accurately
- maintain accurate count and record of cash received when selling hard tickets or access computer for count of computer printed tickets
- assist in developing and implementing a strategic plan for the box office and the overall CASE vision
- fill in for Vice President, Ticketing at leadership meetings or wherever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter