Assistant Store Manager - No Nights!

SmartStop Self Storage is one of the largest self-storage operators in North America, publicly traded and headquartered in Ladera Ranch, California. With more than 200 properties spread across 23 U.S. states, the District of Columbia, and four provinces in Canada, SmartStop has established itself as a leader in the self-storage industry. Their fully integrated team of over 600 professionals is committed to delivering an exceptional customer experience. The company has been recognized for its excellence with multiple industry accolades such as Newsweek's Best Customer Service award for three consecutive years from 2021 to 2023 and the Reputation's 800 Award in 2023. Additionally, SmartStop has been named a Top Workplace in Orange County in 2022 and 2023, an honor that reflects positive employee feedback concerning the company's culture, values, and leadership.

The Assistant Store Manager position at SmartStop Self Storage (Store #6061 in Concord, CA) is a full-time role with a focus on customer interaction, operational management, and team leadership. This role is a day-shift position with no night hours and offers competitive starting pay at $21.00 per hour plus bonus incentives. The Assistant Store Manager is entrusted with multiple responsibilities that touch on every aspect of store operations, including leasing storage units and parking spaces, preparing rental agreements, managing a team, assisting in site maintenance and upkeep, and supervising onsite projects. This role is also pivotal in fostering strong relationships with tenants, ensuring an excellent customer service experience, and maintaining a neat and presentable facility. Working hours are from Monday to Friday, 9:30 a.m. to 6:00 p.m., Saturday from 9:00 a.m. to 4:00 p.m., and Sunday from 10:00 a.m. to 2:00 p.m.

This role demands an individual who is detail-oriented, organized, and enjoys solving problems efficiently. The Assistant Store Manager must handle financial transactions and banking activities accurately, maintain a comprehensive understanding of all products and services offered at the store, and uphold the property’s curb appeal. The position also requires reliable transportation, a valid driver’s license, current auto insurance, and the successful completion of a background check as mandated by the company. This opportunity offers a vibrant work environment where employees are encouraged to think outside the box and embrace change while contributing positively to everyone's journey within the company.