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assistant store manager, Columbus, Ohio

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,400.00 - $58,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
company stock program
Employee Equity Program
Tuition coverage
Student loan management
Educational opportunities
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a global leader in the coffeehouse industry, renowned for crafting the world's finest coffee and creating meaningful moments for customers around the globe. Founded in 1971, Starbucks has grown into a premier roaster, marketer, and retailer of specialty coffee with stores in more than 80 countries. Starbucks is much more than just a coffee shop; it is a vibrant community hub where people come together to share experiences, connect, and enjoy high-quality coffee and beverages. The company's commitment to ethical sourcing, environmental stewardship, and community involvement sets it apart as a socially responsible business dedicated to making a positive impact on society and the environment.

At Starbucks, the culture is rooted in warmth, belonging, and inclusivity, and the company strives to provide a welcoming environment where partners (employees) are valued and supported. Starbucks offers numerous development opportunities, competitive benefits, and a culture that empowers its employees to grow both personally and professionally. The company prioritizes not only the customer experience but also the well-being and growth of its partners, making it an employer of choice in the retail and hospitality sectors.

As an assistant store manager at Starbucks, you will play a pivotal role in leading a team to deliver outstanding customer service and craft experiences that foster deep community connections. Your responsibilities will include supporting the store manager in daily operations, ensuring store standards are maintained, coaching team members, and driving sales performance to meet business goals. You will be instrumental in creating a positive work environment where each partner feels supported and motivated to contribute their best. This role requires leadership, strong organizational skills, and the ability to inspire and empower others.

The assistant store manager position is a full-time role with variable hours that may include early mornings, evenings, weekends, and holidays, reflecting the dynamic nature of retail operations. Starbucks values diversity and inclusivity, welcoming individuals with retail or military backgrounds, or those with entrepreneurial mindsets who thrive in sales-focused environments. Benefits offered to partners include comprehensive medical, dental, and vision insurance, paid parental leave, vacation and holiday pay, a 401(k) retirement plan with employer matching, educational opportunities such as tuition coverage for online degrees, and much more. Starbucks is dedicated to supporting partners in their professional development and life balance, making this an ideal opportunity for those looking to grow in a meaningful and rewarding career within an iconic brand.

Job Requirements

  • legal documentation establishing identity and eligibility for employment
  • ability to work full time including variable hours such as early mornings, evenings, weekends, and holidays
  • minimum high school diploma or GED
  • at least 2 years retail or customer service management experience or 4+ years military service
  • strong interpersonal and organizational skills

Job Qualifications

  • minimum high school diploma or equivalent (GED)
  • at least 2 years of experience in retail or customer service management or 4+ years of US military service
  • strong organizational, interpersonal, and problem-solving skills
  • entrepreneurial mentality with experience in a sales-focused environment
  • proven leadership and team management abilities

Job Duties

  • lead and support store operations to ensure excellent customer service
  • coach, mentor, and develop team members to achieve store goals
  • maintain store standards for cleanliness, product quality, and safety
  • manage inventory and control costs effectively
  • drive sales and customer engagement initiatives
  • handle customer concerns and resolve issues promptly
  • collaborate with store manager to implement company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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